Customer Service Rep
TrailersPlus, a Division of Interstate Group, Glen Lyn, VA, United States
We are seeking
bilingual
individuals for our Phoenix AZ contact center who are passionate about customer service and capable of communicating with and meeting the needs of our valued customers.
The schedule for this position is Tuesday - Saturday, 8:30 am - 5:30 pm.
What You Will Get To Do
You will get to be the first voice our customers hear when calling TrailersPlus
Work within a great team, communicating with customers through phone and text, assisting both Spanish and English speaking customers with setting appointments to visit our stores for trailers, parts or service
Carefully listen, verify, collect and enter information into our customer relationship system (CRM)
We’d love to introduce you to the team if you:
Demonstrate exceptional customer service skills
Are friendly, professional, enthusiastic and you communicate in that way
Are capable of keyboarding/typing and utilizing a computer
Enjoy multitasking and show a strong attention to detailContribute and work effectively in a close‑knit and accountable team environment
Have a year or more of call center experience and/or experience working within a customer relationship system (preferred, not required)
Are fluent in Spanish and English
Why You'll Love Working For TrailersPlus
Competitive pay: $19/hr. base salary plus a commission structure for bilingual candidates
Employer-paid medical and dental benefits
401(k) with company match
Paid holidays and paid time off (PTO)
Predictable and family‑friendly schedule
Incredible growth opportunities
Employee discounts on trailers, trailer parts and company apparel
TrailersPlus is an equal opportunity employer.
#J-18808-Ljbffr
bilingual
individuals for our Phoenix AZ contact center who are passionate about customer service and capable of communicating with and meeting the needs of our valued customers.
The schedule for this position is Tuesday - Saturday, 8:30 am - 5:30 pm.
What You Will Get To Do
You will get to be the first voice our customers hear when calling TrailersPlus
Work within a great team, communicating with customers through phone and text, assisting both Spanish and English speaking customers with setting appointments to visit our stores for trailers, parts or service
Carefully listen, verify, collect and enter information into our customer relationship system (CRM)
We’d love to introduce you to the team if you:
Demonstrate exceptional customer service skills
Are friendly, professional, enthusiastic and you communicate in that way
Are capable of keyboarding/typing and utilizing a computer
Enjoy multitasking and show a strong attention to detailContribute and work effectively in a close‑knit and accountable team environment
Have a year or more of call center experience and/or experience working within a customer relationship system (preferred, not required)
Are fluent in Spanish and English
Why You'll Love Working For TrailersPlus
Competitive pay: $19/hr. base salary plus a commission structure for bilingual candidates
Employer-paid medical and dental benefits
401(k) with company match
Paid holidays and paid time off (PTO)
Predictable and family‑friendly schedule
Incredible growth opportunities
Employee discounts on trailers, trailer parts and company apparel
TrailersPlus is an equal opportunity employer.
#J-18808-Ljbffr