Account Specialist, Leasing Operations
Jobs via Dice, Woburn, MA, United States
The Account Specialist will support the American Tower’s Leasing Operations organization focusing on leasing aspects of our assets. The team manages the full life cycle of customer applications. The role ensures consistent and repeatable processes, methodologies and tool use to improve the team’s efficiency and data quality. The specialist partners cross‑functionally to provide customers with a positive experience from application creation to project closeout.
Responsibilities
Provide leasing and real estate services support with various tasks, including purchase order requests, installation document review, and contract data entry.
Provide account‑specific support to the Real Estate Services team by processing customer deliverables and completing milestones within customer databases while also completing all green sheet and AT&T system lease management tool "LMT" deliverables for the AT&T services account that produce services revenue.
Work directly with internal and external customers to resolve installation document discrepancies.
Provide support to Associate Project Managers by creating and managing customer maintenance projects. Support through the closeout process and work to provide the customer with installation data that results in revenue generation of a site inspection fee.
Assemble and deliver/upload customer documents, including purchase order requests, lease packages, and other project‑level deliverables. Coordinate document and data uploads into internal and external systems.
Input project‑related administrative items such as one‑time fee requirements, special project coding, and jurisdictional requirements into the collocation project tracking system upon application receipt through on‑air access "OAA".
Qualifications
Bachelor’s degree or equivalent work experience required.
Between 1-2 years of previous work or internship experience required. Office environment experience preferred.
Telecommunications industry experience preferred.
Project management experience, with a focus on data integrity and process improvement, preferred.
Experience interpreting legal documents, including real estate leases and contracts preferred.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to achieve results professionally.
Strong organizational skills; ability to accomplish multiple tasks within agreed timelines through effective prioritization in a fast‑paced environment.
Additional Details
Hybrid (in office Tuesdays–Thursdays) in the Woburn, MA office.
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Responsibilities
Provide leasing and real estate services support with various tasks, including purchase order requests, installation document review, and contract data entry.
Provide account‑specific support to the Real Estate Services team by processing customer deliverables and completing milestones within customer databases while also completing all green sheet and AT&T system lease management tool "LMT" deliverables for the AT&T services account that produce services revenue.
Work directly with internal and external customers to resolve installation document discrepancies.
Provide support to Associate Project Managers by creating and managing customer maintenance projects. Support through the closeout process and work to provide the customer with installation data that results in revenue generation of a site inspection fee.
Assemble and deliver/upload customer documents, including purchase order requests, lease packages, and other project‑level deliverables. Coordinate document and data uploads into internal and external systems.
Input project‑related administrative items such as one‑time fee requirements, special project coding, and jurisdictional requirements into the collocation project tracking system upon application receipt through on‑air access "OAA".
Qualifications
Bachelor’s degree or equivalent work experience required.
Between 1-2 years of previous work or internship experience required. Office environment experience preferred.
Telecommunications industry experience preferred.
Project management experience, with a focus on data integrity and process improvement, preferred.
Experience interpreting legal documents, including real estate leases and contracts preferred.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to achieve results professionally.
Strong organizational skills; ability to accomplish multiple tasks within agreed timelines through effective prioritization in a fast‑paced environment.
Additional Details
Hybrid (in office Tuesdays–Thursdays) in the Woburn, MA office.
#J-18808-Ljbffr