Account Specialist
NextGen | GTA: A Kelly Telecom Company, Woburn, MA, United States
Account Specialist, Leasing Operations (Contract)
Join American Tower’s Leasing Operations team, where you’ll play a key role in supporting the end-to-end lifecycle of telecom leasing projects . This team is responsible for managing customer applications, ensuring data integrity, and driving operational efficiency across leasing processes tied to major telecom clients.
This is a great opportunity for someone early in their career who thrives in a process-driven, detail-oriented environment and wants exposure to telecom, real estate, and project coordination. You’ll work cross-functionally to ensure smooth project execution—from application intake through closeout—while directly contributing to revenue-generating activities.
Schedule: Hybrid (In-office Tuesday–Thursday)
Location: Woburn, MA
Primary Responsibilities
Provide leasing and real estate operations support , including purchase order requests, document review, and contract data entry
Support account-specific deliverables for key customers (including AT&T), ensuring completion of milestones, lease documentation, and system updates (LMT)
Review and validate installation documents , resolving discrepancies with internal and external stakeholders
Partner with Associate Project Managers to create, manage, and close out maintenance projects
Coordinate and upload lease packages, project documentation, and customer deliverables into internal and external systems
Track and input project-related data including fees, coding, and jurisdictional requirements into project tracking systems
Ensure adherence to standardized processes, tools, and methodologies to improve efficiency and data quality
Communicate effectively with cross-functional teams to support timely project execution and customer satisfaction
Daily Responsibilities Breakdown
40% Leasing Support & Document Processing
30% Project Coordination & System Updates
30% Stakeholder Communication & Issue Resolution
Required Skills & Experience
Bachelor’s degree or equivalent work experience
1–2 years of professional or internship experience (office environment preferred)
Strong attention to detail with a focus on data accuracy and process adherence
Excellent written and verbal communication skills
Ability to manage multiple tasks and deadlines in a fast-paced environment
Strong organizational and time management skills
Desired Skills & Experience
Experience in telecommunications, real estate, or leasing operations
Familiarity with project coordination or project management environments
Experience reviewing or interpreting contracts, leases, or legal documents
Exposure to systems such as LMT, project tracking tools, or similar platforms
Interest in process improvement and operational efficiency
What You Will Be Doing
Supporting leasing operations tied to telecom infrastructure projects
Ensuring accurate and timely completion of customer deliverables and documentation
Partnering across teams to resolve issues and keep projects moving forward
Contributing to data integrity, process consistency, and revenue-generating activities
60% Leasing Operations, Data Entry & Documentation
40% Systems, Project Tracking Tools & Reporting
Key Traits for Success
Detail-oriented with a strong focus on accuracy and quality
Process-driven and comfortable following structured workflows
Strong communicator who can collaborate across teams
Able to prioritize and manage multiple tasks simultaneously
Proactive and solutions-oriented mindset
J-18808-Ljbffr
Join American Tower’s Leasing Operations team, where you’ll play a key role in supporting the end-to-end lifecycle of telecom leasing projects . This team is responsible for managing customer applications, ensuring data integrity, and driving operational efficiency across leasing processes tied to major telecom clients.
This is a great opportunity for someone early in their career who thrives in a process-driven, detail-oriented environment and wants exposure to telecom, real estate, and project coordination. You’ll work cross-functionally to ensure smooth project execution—from application intake through closeout—while directly contributing to revenue-generating activities.
Schedule: Hybrid (In-office Tuesday–Thursday)
Location: Woburn, MA
Primary Responsibilities
Provide leasing and real estate operations support , including purchase order requests, document review, and contract data entry
Support account-specific deliverables for key customers (including AT&T), ensuring completion of milestones, lease documentation, and system updates (LMT)
Review and validate installation documents , resolving discrepancies with internal and external stakeholders
Partner with Associate Project Managers to create, manage, and close out maintenance projects
Coordinate and upload lease packages, project documentation, and customer deliverables into internal and external systems
Track and input project-related data including fees, coding, and jurisdictional requirements into project tracking systems
Ensure adherence to standardized processes, tools, and methodologies to improve efficiency and data quality
Communicate effectively with cross-functional teams to support timely project execution and customer satisfaction
Daily Responsibilities Breakdown
40% Leasing Support & Document Processing
30% Project Coordination & System Updates
30% Stakeholder Communication & Issue Resolution
Required Skills & Experience
Bachelor’s degree or equivalent work experience
1–2 years of professional or internship experience (office environment preferred)
Strong attention to detail with a focus on data accuracy and process adherence
Excellent written and verbal communication skills
Ability to manage multiple tasks and deadlines in a fast-paced environment
Strong organizational and time management skills
Desired Skills & Experience
Experience in telecommunications, real estate, or leasing operations
Familiarity with project coordination or project management environments
Experience reviewing or interpreting contracts, leases, or legal documents
Exposure to systems such as LMT, project tracking tools, or similar platforms
Interest in process improvement and operational efficiency
What You Will Be Doing
Supporting leasing operations tied to telecom infrastructure projects
Ensuring accurate and timely completion of customer deliverables and documentation
Partnering across teams to resolve issues and keep projects moving forward
Contributing to data integrity, process consistency, and revenue-generating activities
60% Leasing Operations, Data Entry & Documentation
40% Systems, Project Tracking Tools & Reporting
Key Traits for Success
Detail-oriented with a strong focus on accuracy and quality
Process-driven and comfortable following structured workflows
Strong communicator who can collaborate across teams
Able to prioritize and manage multiple tasks simultaneously
Proactive and solutions-oriented mindset
J-18808-Ljbffr