Oliver Wyman - Talent Manager - New York
National African-American Insurance Association (NAAIA), Albany, NY, United States
Job Overview
The CCG (Core Consultant Group) is Oliver Wyman's pool of early‑tenured consultants. The CCG typically have between 0–4 years of consulting experience and join at entry level as university graduates.
The Talent Manager is primarily responsible for staffing and performance management of approximately 40–50 consultants; they stay in constant contact with their consultant group to understand current strengths, development objectives, personal preferences and career goals. They also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and remediate any issues. A successful Talent Manager will proactively, delicately, and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes.
This is a hybrid role that requires a presence in our midtown office three days per week. There is no option to be fully remote.
Key Responsibilities Talent Management
Ownership of the project staffing for the consultant population (~40–50 consultants, NYC)
Track consultant performance, skills and development needs to guide growth and progression within OW
Assist consultants with employee relations issues or general Human Capital questions
Coordinate with the Learning and Development team on appropriate training
Ensure consultant files (bio slides, project reviews, technical skills, etc.) are kept current and readily available for project proposals
Understand the performance management framework and competency model as it applies to own consultant situations
Participate in monthly meetings to discuss consultant performance and highlight situations requiring additional follow‑up
Support the Regional TM Head in running the semi‑annual performance management process, including analysis of performance outcome results
Project Staffing
Help ensure all projects are staffed via weekly staffing process, understanding pipeline and skills needed for each request
Coordinate and interact daily with the TM team to provide "best fit" solutions on projects
Make tough staffing decisions across the Industry and Capabilities Teams, ensuring client needs are met
When consultants are available, manage all non‑billable requests to effectively utilize their time
Experience Required
Bachelor’s Degree and 3–5 years of relevant professional experience in a fast‑paced and dynamic client services business environment
Management consulting and/or Human Resources experience preferred
Skills and Attributes
Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners – Consultants) and projecting confidence in the message delivered
Strong Microsoft Excel and PowerPoint skills; ability to learn new tools and become a super‑user of the systems/databases used by the TM team
Strong attention to detail and high level of accuracy while juggling several tasks; ability to organize, prioritize and manage own time effectively to meet deadlines
Ability to work with confidential data
Applicable base salary range for this role is $85,000 to $115,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, as well as employee assistance programs.
EEO / Diversity Statement Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
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The Talent Manager is primarily responsible for staffing and performance management of approximately 40–50 consultants; they stay in constant contact with their consultant group to understand current strengths, development objectives, personal preferences and career goals. They also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and remediate any issues. A successful Talent Manager will proactively, delicately, and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes.
This is a hybrid role that requires a presence in our midtown office three days per week. There is no option to be fully remote.
Key Responsibilities Talent Management
Ownership of the project staffing for the consultant population (~40–50 consultants, NYC)
Track consultant performance, skills and development needs to guide growth and progression within OW
Assist consultants with employee relations issues or general Human Capital questions
Coordinate with the Learning and Development team on appropriate training
Ensure consultant files (bio slides, project reviews, technical skills, etc.) are kept current and readily available for project proposals
Understand the performance management framework and competency model as it applies to own consultant situations
Participate in monthly meetings to discuss consultant performance and highlight situations requiring additional follow‑up
Support the Regional TM Head in running the semi‑annual performance management process, including analysis of performance outcome results
Project Staffing
Help ensure all projects are staffed via weekly staffing process, understanding pipeline and skills needed for each request
Coordinate and interact daily with the TM team to provide "best fit" solutions on projects
Make tough staffing decisions across the Industry and Capabilities Teams, ensuring client needs are met
When consultants are available, manage all non‑billable requests to effectively utilize their time
Experience Required
Bachelor’s Degree and 3–5 years of relevant professional experience in a fast‑paced and dynamic client services business environment
Management consulting and/or Human Resources experience preferred
Skills and Attributes
Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners – Consultants) and projecting confidence in the message delivered
Strong Microsoft Excel and PowerPoint skills; ability to learn new tools and become a super‑user of the systems/databases used by the TM team
Strong attention to detail and high level of accuracy while juggling several tasks; ability to organize, prioritize and manage own time effectively to meet deadlines
Ability to work with confidential data
Applicable base salary range for this role is $85,000 to $115,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, as well as employee assistance programs.
EEO / Diversity Statement Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
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