Principal Services Executive - Diversified Industries
Workday, Providence, RI, United States
About The Team
You will join the Medium Enterprise Services Sales team, sitting at the intersection of Sales, Services, and our Customer Experience organization. This team acts as trusted advisors to a diversified group of customers and prospects, connecting Workday’s services, partners, and platform capabilities to real deployment and value‑realization outcomes. We work closely with Account Executives, Sales Directors, Pre‑sales, Value Engineering, Partners, and Customer Success to shape services strategy, differentiate Workday’s deployment approach, and set customers up for successful implementations. The team is accountable for protecting and advancing Workday’s track record of customer satisfaction while helping drive subscription growth, services adoption, and long‑term platform consumption across Medium Enterprise customers. About The Role
As a Principal Services Executive on the Medium Enterprise, you serve as an extension of our management team and the deployment lead on services accounts. You help connect the dots between strategy and field‑level execution, building a strong go‑to‑market strategy and team. You will own the services strategy for your territory, helping customers design implementation roadmaps, estimate effort and cost, and align resources to achieve their business and financial outcomes. In addition, you will also align with our senior sales leadership team to drive outcomes for our customers. This is a quota‑bearing role focused on services revenue. The primary responsibility is to support and accelerate Workday subscription sales by shaping, selling, and closing the corresponding services engagements. Understand customer objectives, constraints, and risk profile Come with an industry point of view Design deployment and transformation approaches Shape and negotiate services deals that set engagements up for success Monitor in‑flight customer engagements and coordinate the right interventions from Global Services, Partners, and Customer Experience teams About You
Basic Qualifications
6+ years in services sales, consulting, or implementation delivery 4+ years with enterprise ERP, Financials, or similar SaaS solutions, including complex services engagements and enterprise sales cycles Anticipatory thinking: predicts next steps, risks, and resource needs ahead of time High initiative and ownership; acts on gaps and opportunities without detailed direction Strong communication and presentation skills with an engaging, consultative style Other Qualifications
End‑to‑end implementation or deployment experience and/or understanding Strong Financials (FINS) expertise (debits/credits, budgeting, financial planning) Experience in ERP/Financials ecosystems (vendors, partners, implementation approaches) Strong cross‑functional collaboration with Sales, Pre‑sales, Partners, and Customer Success Experience supporting RFPs, proposals, and services estimates in enterprise sales environments Excellent client‑facing storytelling and presentation skills in complex sales cycle Ability to travel within United States of America Growth mindset and always looking for a challenge 25‑50% travel possible Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. Primary Location: USA.TX.Frisco Primary Location Base Pay Range: $169,000 USD – $253,600 USD Additional US Location(s) Base Pay Range: $169,000 USD – $253,600 USD Additional Considerations: If performed in Colorado, the pay range for this job is $169,000 USD – $253,600 USD based on min and max pay range for that role if performed in CO. Application Deadline
04/30/2026 Flexible Work
With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter. Equal Opportunity Statement
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Accommodations
If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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You will join the Medium Enterprise Services Sales team, sitting at the intersection of Sales, Services, and our Customer Experience organization. This team acts as trusted advisors to a diversified group of customers and prospects, connecting Workday’s services, partners, and platform capabilities to real deployment and value‑realization outcomes. We work closely with Account Executives, Sales Directors, Pre‑sales, Value Engineering, Partners, and Customer Success to shape services strategy, differentiate Workday’s deployment approach, and set customers up for successful implementations. The team is accountable for protecting and advancing Workday’s track record of customer satisfaction while helping drive subscription growth, services adoption, and long‑term platform consumption across Medium Enterprise customers. About The Role
As a Principal Services Executive on the Medium Enterprise, you serve as an extension of our management team and the deployment lead on services accounts. You help connect the dots between strategy and field‑level execution, building a strong go‑to‑market strategy and team. You will own the services strategy for your territory, helping customers design implementation roadmaps, estimate effort and cost, and align resources to achieve their business and financial outcomes. In addition, you will also align with our senior sales leadership team to drive outcomes for our customers. This is a quota‑bearing role focused on services revenue. The primary responsibility is to support and accelerate Workday subscription sales by shaping, selling, and closing the corresponding services engagements. Understand customer objectives, constraints, and risk profile Come with an industry point of view Design deployment and transformation approaches Shape and negotiate services deals that set engagements up for success Monitor in‑flight customer engagements and coordinate the right interventions from Global Services, Partners, and Customer Experience teams About You
Basic Qualifications
6+ years in services sales, consulting, or implementation delivery 4+ years with enterprise ERP, Financials, or similar SaaS solutions, including complex services engagements and enterprise sales cycles Anticipatory thinking: predicts next steps, risks, and resource needs ahead of time High initiative and ownership; acts on gaps and opportunities without detailed direction Strong communication and presentation skills with an engaging, consultative style Other Qualifications
End‑to‑end implementation or deployment experience and/or understanding Strong Financials (FINS) expertise (debits/credits, budgeting, financial planning) Experience in ERP/Financials ecosystems (vendors, partners, implementation approaches) Strong cross‑functional collaboration with Sales, Pre‑sales, Partners, and Customer Success Experience supporting RFPs, proposals, and services estimates in enterprise sales environments Excellent client‑facing storytelling and presentation skills in complex sales cycle Ability to travel within United States of America Growth mindset and always looking for a challenge 25‑50% travel possible Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. Primary Location: USA.TX.Frisco Primary Location Base Pay Range: $169,000 USD – $253,600 USD Additional US Location(s) Base Pay Range: $169,000 USD – $253,600 USD Additional Considerations: If performed in Colorado, the pay range for this job is $169,000 USD – $253,600 USD based on min and max pay range for that role if performed in CO. Application Deadline
04/30/2026 Flexible Work
With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter. Equal Opportunity Statement
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Accommodations
If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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