Bilingual Customer Support Representative (Remote)
Staffmark Group, Covington, LA, United States
Position
Now hiring Bilingual Customer Support Representative
Location: Covington, LA
Pay Rate: $16.00 per hour
Shift: 8 am – 5 pm, Mon – Fri
Talk, Solve, Smile – That's the job.
Benefits
Good weekly pay
that’s on time and reliable
Benefits
you’ll actually use (Medical, Dental, Vision + Life)
Optional 401(k)
plan to help your future
Requirements
At least 2 years of customer support experience in a call center environment
Strong communication skills, both written and verbal
A problem‑solving mindset with attention to detail
A team player with a positive, customer‑first attitude
Experience with Salesforce (or similar CRM) preferred
Responsibilities
Respond to customer inquiries promptly and professionally
Provide accurate information about products, services, and company policies
Assist customers in troubleshooting technical issues and navigating features
Resolve customer concerns efficiently and, when necessary, escalates complex issues
Handle returns, complaints, and general customer service requests
Maintain detailed records of customer interactions and transactionsCommunicate clearly with customers via phone, email, or chat
Offer thoughtful solutions and recommendations to meet customer needs
Staffmark is an equal‑opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E‑Verify employer.
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Location: Covington, LA
Pay Rate: $16.00 per hour
Shift: 8 am – 5 pm, Mon – Fri
Talk, Solve, Smile – That's the job.
Benefits
Good weekly pay
that’s on time and reliable
Benefits
you’ll actually use (Medical, Dental, Vision + Life)
Optional 401(k)
plan to help your future
Requirements
At least 2 years of customer support experience in a call center environment
Strong communication skills, both written and verbal
A problem‑solving mindset with attention to detail
A team player with a positive, customer‑first attitude
Experience with Salesforce (or similar CRM) preferred
Responsibilities
Respond to customer inquiries promptly and professionally
Provide accurate information about products, services, and company policies
Assist customers in troubleshooting technical issues and navigating features
Resolve customer concerns efficiently and, when necessary, escalates complex issues
Handle returns, complaints, and general customer service requests
Maintain detailed records of customer interactions and transactionsCommunicate clearly with customers via phone, email, or chat
Offer thoughtful solutions and recommendations to meet customer needs
Staffmark is an equal‑opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E‑Verify employer.
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