B2B Collections Specialist
Kforce Inc, Atlanta, GA, United States
Responsibilities
Conduct high-volume outbound calls and emails to customers with past‑due balances
Negotiate payment plans and secure payment commitments
Perform timely follow‑ups to ensure agreed payments are received
Research and resolve billing discrepancies impacting payment
Address missing purchase orders (POs) and proof‑of‑delivery (POD) issues
Partner with internal teams to remove payment barriers and expedite resolution
Review aging reports to identify high‑risk or delinquent accounts
Recommend and implement appropriate collection strategies
Place accounts on credit hold in accordance with policy and notify Sales of status changes
Identify accounts that have exhausted internal collection efforts
Track job‑specific lien deadlines and compliance requirements
Gather and organize documentation for preliminary notices or lien filings
Prepare complete, audit‑ready credit files for referral to collection agencies or legal counsel
Maintain accurate, timely, and legally defensible collection notes
Ensure all collection activity is properly documented in ERP and credit systems
Requirements
2+ years of experience in B2B collections, Accounts Receivable, or a related finance role is required
Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables), Power BI, and AR/Credit systems (e.g., Bectran)
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Equal Employment Opportunity Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Other Information The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.
By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers. You will always have the right to cease communicating via text by using key words such as STOP.
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Conduct high-volume outbound calls and emails to customers with past‑due balances
Negotiate payment plans and secure payment commitments
Perform timely follow‑ups to ensure agreed payments are received
Research and resolve billing discrepancies impacting payment
Address missing purchase orders (POs) and proof‑of‑delivery (POD) issues
Partner with internal teams to remove payment barriers and expedite resolution
Review aging reports to identify high‑risk or delinquent accounts
Recommend and implement appropriate collection strategies
Place accounts on credit hold in accordance with policy and notify Sales of status changes
Identify accounts that have exhausted internal collection efforts
Track job‑specific lien deadlines and compliance requirements
Gather and organize documentation for preliminary notices or lien filings
Prepare complete, audit‑ready credit files for referral to collection agencies or legal counsel
Maintain accurate, timely, and legally defensible collection notes
Ensure all collection activity is properly documented in ERP and credit systems
Requirements
2+ years of experience in B2B collections, Accounts Receivable, or a related finance role is required
Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables), Power BI, and AR/Credit systems (e.g., Bectran)
Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Equal Employment Opportunity Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Other Information The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.
By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers. You will always have the right to cease communicating via text by using key words such as STOP.
#J-18808-Ljbffr