Website Content Manager
Tech Observer, Nashville, TN, United States
Job Title: Web Accessibility Consultant (part-time role (25 hours/week))
Location: Nashville, TN (Hybrid)
Duration: 9+ months of contract
3+ years of experience in website management, digital accessibility, UX design, or content strategy.
Required Knowledge, Skills, and Qualifications (NSQs): Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards. Experience with Adobe Experience Manager (AEM) and website governance practices. Familiarity with accessibility testing tools (e.g., WAVE, Axe, Site improve, or similar). Strong understanding of user-centered design and plain language principles.
Preferred Qualifications: Accessibility certifications (e.g., CPACC, WAS, or equivalent). Experience working in government, public sector, or large enterprise environments. Experience supporting intranet platforms and external public-facing websites.
Knowledge ADA and WCAG 2.1 accessibility standards and guidelines Web content management systems and digital publishing workflows User experience (UX) and information architecture principles Plain language and inclusive content design practices Accessibility testing methodologies and tools
Skills Accessibility auditing and remediation Content editing and optimization for the web UX evaluation and usability testing Graphic design with accessibility considerations Stakeholder training and facilitation
Tools & Equipment Accessibility testing tools (e.g., WAVE, Axe, Site improve) Content Management Systems (CMS) platforms Web analytics tools (e.g., Google Analytics) Design tools (e.g., Adobe Creative Suite, Figma) Microsoft Office/collaboration tools (Teams, SharePoint)
3+ years of experience in website management, digital accessibility, UX design, or content strategy.
Required Knowledge, Skills, and Qualifications (NSQs): Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards. Experience with Adobe Experience Manager (AEM) and website governance practices. Familiarity with accessibility testing tools (e.g., WAVE, Axe, Site improve, or similar). Strong understanding of user-centered design and plain language principles.
Preferred Qualifications: Accessibility certifications (e.g., CPACC, WAS, or equivalent). Experience working in government, public sector, or large enterprise environments. Experience supporting intranet platforms and external public-facing websites.
Knowledge ADA and WCAG 2.1 accessibility standards and guidelines Web content management systems and digital publishing workflows User experience (UX) and information architecture principles Plain language and inclusive content design practices Accessibility testing methodologies and tools
Skills Accessibility auditing and remediation Content editing and optimization for the web UX evaluation and usability testing Graphic design with accessibility considerations Stakeholder training and facilitation
Tools & Equipment Accessibility testing tools (e.g., WAVE, Axe, Site improve) Content Management Systems (CMS) platforms Web analytics tools (e.g., Google Analytics) Design tools (e.g., Adobe Creative Suite, Figma) Microsoft Office/collaboration tools (Teams, SharePoint)