Associate Executive Director
Grand Living, Florida, NY, United States
Lake Mary
Grand Living Park at Lake Mary
1021 Royal Gardens Cir
Lake Mary, FL 32746, USA
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About the Position The Associate Executive Director is responsible for supporting the Executive Director in enhancing the overall Resident experience through exceptional leadership and operational execution. The Associate Executive Director assists in establishing and sustaining a culture of unparalleled service and long-term growth through daily operations management, team development, and performance oversight.
This role reports to and partners closely with the Executive Director to ensure alignment with Company standards, processes, procedures, practices, and philosophy, while modeling The Sterling Touch® in a friendly, courteous, helpful, timely, and professional manner, resulting in a high level of Resident satisfaction.
Qualifications and Requirements The Associate Executive Director must possess the following knowledge, skills and abilities:
Bachelor’s Degree, required
Administrator or Administrator-In-Training License or Certification, strongly preferred.
Minimum of two (2) or more years of operational leadership experience, preferably in senior living, hospitality, or healthcare.
Experience supervising teams and supporting multi-department operations.
Experience in assisted living or senior living, preferred.
Ability to handle sensitive information with confidentiality and professionalism.
Demonstrated leadership skills with the ability to influence, coach, and develop team members.
Working knowledge of community operations, including hospitality, healthcare, and senior living services.
Understanding of financial principles, budgeting, and operational performance metrics.
Special sensitivity to seniors’ health trends, quality of life concerns, and memory care topics.
Working knowledge of Microsoft Windows operating environment, and Microsoft Office Suite.
Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
Ability to lift or carry up to 50 pounds.
Benefits We offer a competitive compensation and a full benefits package for full-time employees including paid time off (PTO), insurance options, a 401(k) with company match, automatic life insurance and AD&D coverage, and an employee assistance program (EAP). PTO is earned at lesser rates for part-time staff. Additional amenities include free employee meals (for eligible employees) and access to Grand Spa & Fitness facilities during designated times.
Grand Living is an equal opportunity employer. All individuals are encouraged to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.
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Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About the Position The Associate Executive Director is responsible for supporting the Executive Director in enhancing the overall Resident experience through exceptional leadership and operational execution. The Associate Executive Director assists in establishing and sustaining a culture of unparalleled service and long-term growth through daily operations management, team development, and performance oversight.
This role reports to and partners closely with the Executive Director to ensure alignment with Company standards, processes, procedures, practices, and philosophy, while modeling The Sterling Touch® in a friendly, courteous, helpful, timely, and professional manner, resulting in a high level of Resident satisfaction.
Qualifications and Requirements The Associate Executive Director must possess the following knowledge, skills and abilities:
Bachelor’s Degree, required
Administrator or Administrator-In-Training License or Certification, strongly preferred.
Minimum of two (2) or more years of operational leadership experience, preferably in senior living, hospitality, or healthcare.
Experience supervising teams and supporting multi-department operations.
Experience in assisted living or senior living, preferred.
Ability to handle sensitive information with confidentiality and professionalism.
Demonstrated leadership skills with the ability to influence, coach, and develop team members.
Working knowledge of community operations, including hospitality, healthcare, and senior living services.
Understanding of financial principles, budgeting, and operational performance metrics.
Special sensitivity to seniors’ health trends, quality of life concerns, and memory care topics.
Working knowledge of Microsoft Windows operating environment, and Microsoft Office Suite.
Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
Ability to lift or carry up to 50 pounds.
Benefits We offer a competitive compensation and a full benefits package for full-time employees including paid time off (PTO), insurance options, a 401(k) with company match, automatic life insurance and AD&D coverage, and an employee assistance program (EAP). PTO is earned at lesser rates for part-time staff. Additional amenities include free employee meals (for eligible employees) and access to Grand Spa & Fitness facilities during designated times.
Grand Living is an equal opportunity employer. All individuals are encouraged to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.
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