Fraud Specialist
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Fraud Specialist to join their team.
Key Responsibilities
Receive incoming and initiate outbound calls to verify suspicious debit card activity Acquire a comprehensive understanding of fraud case management through the fraud detection system Identify emerging fraud trends and assist in mitigating fraudulent transaction activity
Required Qualifications
Experience in banking, financial services, or fraud detection is helpful but not required Demonstrated reliability and dependability in a metrics-driven environment Ability to work in a fast-paced inbound and outbound call center environment Experience in using Microsoft Office Ability to multi-task using multiple computer screens while communicating with cardholders
Receive incoming and initiate outbound calls to verify suspicious debit card activity Acquire a comprehensive understanding of fraud case management through the fraud detection system Identify emerging fraud trends and assist in mitigating fraudulent transaction activity
Required Qualifications
Experience in banking, financial services, or fraud detection is helpful but not required Demonstrated reliability and dependability in a metrics-driven environment Ability to work in a fast-paced inbound and outbound call center environment Experience in using Microsoft Office Ability to multi-task using multiple computer screens while communicating with cardholders