Patron Insights & Strategy Lead

A prominent cultural institution in New York is seeking an experienced Associate Director of Patron Research & Insights to lead research efforts that amplify patron voice and enhance the Librarys strategic goals. The ideal candidate will have over 10 years in user insights, manage a team, and possess strong analytical skills. Responsibilities include executing research projects, ensuring data quality, and translating findings into actionable strategies. This role also involves teaching teams about patron research and facilitating cross-disciplinary collaborations in a hybrid work environment.

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