Customer Service Representative
NVA General Practice, Phoenix, AZ, United States
Are you a people person? Do you love animals? Are you seeking a fulfilling job where you feel appreciated?
Join a Team Committed to Excellence in Animal Care
Stonecrest Animal Hospital is currently seeking a professional, compassionate, and client-focused
Client Service Representative (CSR)
to join our front desk team. This is an exciting opportunity to work with a team that has been dedicated to providing exceptional veterinary care for over 35 years.
As a CSR, you will be the first point of contact for our clients and play a key role in ensuring a positive experience for both clients and their pets. We are looking for a team member who is highly organized, detail-oriented, and committed to exceptional customer service.
Why Join Stonecrest Animal Hospital?
Supportive, Team-Focused Culture – You’ll be part of a kind, welcoming group that values communication and teamwork.
Flexible Scheduling – Enjoy a Monday through Friday schedule with occasional Saturdays. No nights or late shifts!
Career Growth Opportunities – We support learning and advancement with plenty of professional development.
Learning Environment – Work alongside experienced DVMs and credentialed technicians who love to teach and support one another.
Competitive Compensation – Including regular performance-based bonuses.
Preferred Qualifications
Minimum 1 year of front desk or customer service experience (veterinary or medical field preferred)
Exceptional communication and interpersonal skills
Strong organizational skills with the ability to multitask in a fast-paced environment
Proficiency with Microsoft Office and Google Suite
Familiarity with AviMark is a plus
Previous experience in a veterinary setting is highly desirable
Compensation & Benefits Pay Rate:
$18.00 – $21.00 per hour, depending on experience
Employment Type:
Full-Time
Benefits Include
401(k) with company match
Comprehensive medical, dental, and vision insurance
Paid time off and paid holidays
Flexible Spending Account (FSA)
Tuition reimbursement
Employee Assistance Program (EAP)
Pet care discounts and wellness plans
Disability and life insurance
Work Schedule
Day shift
Monday through Friday
#J-18808-Ljbffr
Join a Team Committed to Excellence in Animal Care
Stonecrest Animal Hospital is currently seeking a professional, compassionate, and client-focused
Client Service Representative (CSR)
to join our front desk team. This is an exciting opportunity to work with a team that has been dedicated to providing exceptional veterinary care for over 35 years.
As a CSR, you will be the first point of contact for our clients and play a key role in ensuring a positive experience for both clients and their pets. We are looking for a team member who is highly organized, detail-oriented, and committed to exceptional customer service.
Why Join Stonecrest Animal Hospital?
Supportive, Team-Focused Culture – You’ll be part of a kind, welcoming group that values communication and teamwork.
Flexible Scheduling – Enjoy a Monday through Friday schedule with occasional Saturdays. No nights or late shifts!
Career Growth Opportunities – We support learning and advancement with plenty of professional development.
Learning Environment – Work alongside experienced DVMs and credentialed technicians who love to teach and support one another.
Competitive Compensation – Including regular performance-based bonuses.
Preferred Qualifications
Minimum 1 year of front desk or customer service experience (veterinary or medical field preferred)
Exceptional communication and interpersonal skills
Strong organizational skills with the ability to multitask in a fast-paced environment
Proficiency with Microsoft Office and Google Suite
Familiarity with AviMark is a plus
Previous experience in a veterinary setting is highly desirable
Compensation & Benefits Pay Rate:
$18.00 – $21.00 per hour, depending on experience
Employment Type:
Full-Time
Benefits Include
401(k) with company match
Comprehensive medical, dental, and vision insurance
Paid time off and paid holidays
Flexible Spending Account (FSA)
Tuition reimbursement
Employee Assistance Program (EAP)
Pet care discounts and wellness plans
Disability and life insurance
Work Schedule
Day shift
Monday through Friday
#J-18808-Ljbffr