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PT Customer Service Representative

National Fitness Partners, Greensboro, NC, United States


Customer Service Representative – Planet Fitness Compensation & Hours Part‑time position starting at $11 per hour. Hourly increases at 180 days, 1 year, and every 6 months thereafter, based on anniversary date.

Shift availability: Weekday nights (4‑11, 5‑11) and any time between 7 a.m.–7 p.m. on weekends. Shifts 5‑8 hours long. Employees will work 15‑24 hours per week, with a maximum of 29 hours weekly.

Responsibilities

Answer phones in a friendly manner using information script.

Greet members, sign up and tour new members, and log amenities.

Respond to member questions and concerns in a timely and professional manner.

Process beverage or merchandise purchases through the point of sale system.

Promote our unique fitness instruction classes (PE@PF) to active members and new members.

Provide a clean, sanitized and safe club environment.

Benefits

Growth opportunities—over 90% of our management team started as an entry‑level team member.

Competitive pay with hourly increases at 180 days, 1 year, and every 6 months thereafter.

Shift‑differential pay for select shifts.

PTO for all employees.

Employee Assistance Program.

Free employee Black Card Membership.

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