Customer Service Representative
LHH, Visalia, CA, United States
Customer Service Representative (Temporary) – Transit Operations
Pay:
$20.00 – $22.00 per hour (based on experience)
Schedule:
7:00 AM – 7:00 PM (shifts vary 5–8 hours, ~38 hours/week, occasional overtime if desired)
Locations (Rotating):
Visalia (Call Center – primarily phone-based)
Must be able to travel between all locations. Schedule is set and consistent week-to-week.
Overview Bilingual Customer Service Representatives support transit operations through a mix of phone-based and in-person customer service. This is a temporary assignment (~3 months) with potential for extension or permanent placement.
What You’ll Do
Answer calls and schedule transit rides
Assist customers with questions and trip planning
Support seniors and non-tech-savvy riders
Use a simple booking system
Sell transit passes and handle transactions
Low to moderate call volume
Slower-paced with periods of downtime
Mix of team collaboration and independent work
Qualifications
Basic computer skills
Reliable transportation
Dependable and punctual
Preferred:
Customer service or call center experience
Experience working with the public or seniors
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
#J-18808-Ljbffr
$20.00 – $22.00 per hour (based on experience)
Schedule:
7:00 AM – 7:00 PM (shifts vary 5–8 hours, ~38 hours/week, occasional overtime if desired)
Locations (Rotating):
Visalia (Call Center – primarily phone-based)
Must be able to travel between all locations. Schedule is set and consistent week-to-week.
Overview Bilingual Customer Service Representatives support transit operations through a mix of phone-based and in-person customer service. This is a temporary assignment (~3 months) with potential for extension or permanent placement.
What You’ll Do
Answer calls and schedule transit rides
Assist customers with questions and trip planning
Support seniors and non-tech-savvy riders
Use a simple booking system
Sell transit passes and handle transactions
Low to moderate call volume
Slower-paced with periods of downtime
Mix of team collaboration and independent work
Qualifications
Basic computer skills
Reliable transportation
Dependable and punctual
Preferred:
Customer service or call center experience
Experience working with the public or seniors
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
#J-18808-Ljbffr