Associate Credit Representative – Contingent
Dahl Consulting, Naperville, IL, United States
About The Role
Our firm is partnering with a global leader in water, hygiene, and energy technologies to support their commercial credit and collections operations. This organization works with customers across food, healthcare, hospitality, and industrial sectors, helping them operate more safely, efficiently, and sustainably.
Title Associate Credit Representative
Location Naperville, IL
Job Type Contract (8 Months)
Compensation $25-28/hour
Industry Chemical Manufacturing
Job Description As an Associate Credit Representative, you will manage assigned customer accounts, resolve past‑due balances, and partner with internal teams to address invoicing and payment issues. Success requires professionalism, persistence, and the ability to work independently after completing training.
Key Responsibilities
Contact customers regarding past‑due balances via phone and email
Research, reconcile, and resolve debit/credit discrepancies and payment issues
Listen to customer concerns, identify invoicing issues, and clearly document findings
Communicate account issues and resolutions to internal stakeholders
Maintain accurate records of collection activity and customer interactions
Handle difficult or upset customers professionally and tactfully
Independently drive resolution of delinquent balances after training completion
Required Qualifications
2–5 years of commercial (B2B) collections experience
Accounting knowledge sufficient to research debits, credits, and customer payments
Strong self‑motivation and ability to work independently after training
Basic proficiency in Microsoft Excel, including statement reconciliation
Excellent verbal and written communication skills
Strong documentation, organization, and time management skills
Ability to work collaboratively in a professional office environment
High school diploma or GED
Preferred Qualifications
Experience using SAP in a credit, accounting, or collections environment
Experience with GetPaid or similar automated collections software
College coursework or degree in accounting, finance, or a related field
Benefits Dahl Consulting offers a comprehensive benefits package to eligible employees. For details, review the DAHL Benefits Summary at https://www.dahlconsulting.com/benefits-w2fta/.
Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences.
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Title Associate Credit Representative
Location Naperville, IL
Job Type Contract (8 Months)
Compensation $25-28/hour
Industry Chemical Manufacturing
Job Description As an Associate Credit Representative, you will manage assigned customer accounts, resolve past‑due balances, and partner with internal teams to address invoicing and payment issues. Success requires professionalism, persistence, and the ability to work independently after completing training.
Key Responsibilities
Contact customers regarding past‑due balances via phone and email
Research, reconcile, and resolve debit/credit discrepancies and payment issues
Listen to customer concerns, identify invoicing issues, and clearly document findings
Communicate account issues and resolutions to internal stakeholders
Maintain accurate records of collection activity and customer interactions
Handle difficult or upset customers professionally and tactfully
Independently drive resolution of delinquent balances after training completion
Required Qualifications
2–5 years of commercial (B2B) collections experience
Accounting knowledge sufficient to research debits, credits, and customer payments
Strong self‑motivation and ability to work independently after training
Basic proficiency in Microsoft Excel, including statement reconciliation
Excellent verbal and written communication skills
Strong documentation, organization, and time management skills
Ability to work collaboratively in a professional office environment
High school diploma or GED
Preferred Qualifications
Experience using SAP in a credit, accounting, or collections environment
Experience with GetPaid or similar automated collections software
College coursework or degree in accounting, finance, or a related field
Benefits Dahl Consulting offers a comprehensive benefits package to eligible employees. For details, review the DAHL Benefits Summary at https://www.dahlconsulting.com/benefits-w2fta/.
Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences.
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