Inside Sales - Windows & Doors Service Technician (140)
ABC Supply Co. Inc., Waterloo, IA, United States
ABC Supply – Inside Sales Associate
ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects.
Key Responsibilities
Determining customers’ needs and recommending appropriate products and solutions
Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
Answering telephones and entering sales orders
Accepting payment and applying it to the appropriate customer account
Coordinating customer pickups with the warehouse
Following up on deliveries to ensure materials arrived on time with all items accounted for
Reordering products to keep the store and warehouse shelves well stocked
Addressing and resolving service concerns, should they arise
Assist in the warehouse, receiving windows and doors, as well as assist in quoting windows and doors
Required Qualifications
5+ years’ experience in window and door sales and/or installation is required
A working knowledge of various window components and ability to make repairs in the field
Familiarity with quoting programs and product knowledge is preferred
Reading blueprints and conducting takeoffs is a plus
Excellent communication and interpersonal skills
Effective time management and prioritization skills
Basic computer skills
Positive attitude and team player
Detail and service-oriented
Benefits
Health, dental, and vision coverage – eligible after 60 days, low out of pocket
401(k) with generous company match – eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug‑Free Workplace ABC Supply values diversity and actively encourages women, minorities, and veterans to apply.
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Key Responsibilities
Determining customers’ needs and recommending appropriate products and solutions
Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
Answering telephones and entering sales orders
Accepting payment and applying it to the appropriate customer account
Coordinating customer pickups with the warehouse
Following up on deliveries to ensure materials arrived on time with all items accounted for
Reordering products to keep the store and warehouse shelves well stocked
Addressing and resolving service concerns, should they arise
Assist in the warehouse, receiving windows and doors, as well as assist in quoting windows and doors
Required Qualifications
5+ years’ experience in window and door sales and/or installation is required
A working knowledge of various window components and ability to make repairs in the field
Familiarity with quoting programs and product knowledge is preferred
Reading blueprints and conducting takeoffs is a plus
Excellent communication and interpersonal skills
Effective time management and prioritization skills
Basic computer skills
Positive attitude and team player
Detail and service-oriented
Benefits
Health, dental, and vision coverage – eligible after 60 days, low out of pocket
401(k) with generous company match – eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug‑Free Workplace ABC Supply values diversity and actively encourages women, minorities, and veterans to apply.
#J-18808-Ljbffr