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Outbound Appointment Setter / Lead Generator (Health Insurance)

American Medical Plans, North Richland Hills, TX, United States


Overview We are looking for a highly motivated and resilient Outbound Appointment Setter to join our team. In this role, your primary focus will be exactly that: hitting the phones. You will spend your day making high-volume outbound calls to prospective leads, qualifying their interest in health insurance, and smoothly transferring them to our licensed Health Insurance Agents.

If you have a great phone voice, don't take "no" personally, and are driven by hitting daily call targets and earning bonuses, this is the job for you.

What You’ll Do Every Day

Make Outbound Calls:

Dial a high volume of provided leads daily using our phone system/dialer.

Qualify Prospects:

Ask a few brief, targeted questions to determine if the lead is interested and eligible for our health insurance products.

Live Transfers & Scheduling:

Successfully hand off interested, qualified leads to a licensed agent via a live phone transfer (or schedule a callback appointment).

Update Records:

Accurately log call outcomes, update contact information, and leave clear notes in our CRM system.

Meet Quotas:

Consistently hit daily and weekly targets for calls made and successful agent transfers.

What We’re Looking For

Communication Skills:

Clear, confident, and friendly telephone demeanor. You sound professional but approachable.

Resilience:

You have a thick skin. You understand that rejection is just part of the sales process and can quickly move on to the next call with a positive attitude.

Experience:

Previous experience in telemarketing, cold calling, call centers, or customer service is highly preferred.

Tech-Savvy:

Basic computer skills and the ability to navigate a CRM and multi-line dialer system while speaking on the phone.

Work Ethic:

Reliable, punctual, and capable of staying focused while performing repetitive tasks.

What We Offer

Base Pay + clearly defined commission/bonus structure

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