Operations Advisor - Investor Reporting - Midland
PNC, Overland Park, KS, United States
Position Overview
Job ID:
R215723
Operations Advisor in PNC’s Midland organization. The role is part of the Investor Reporting team, responsible for accurate and timely reporting, fund remittance, and ensuring compliance with regulatory requirements.
Job Description
Supports a critical operational service, ensuring performance and risk indicators are met.
Establishes and monitors process performance measurements; prepares performance statistics and reports for internal stakeholders and senior management.
Monitors production workflow and assists team members with escalated process issues; independently identifies and resolves exceptions and serves as a point of escalation.
Monitors effectiveness and efficiency of production; determines and drives change and improvement efforts.
Ensures the business adheres to policies, procedures and regulatory standards; independently resolves compliance issues and drives risk mitigation activities.
Qualifications Minimum four years of loan servicing experience, preferably in investor reporting, or equivalent complex financial operations experience. Desired skills and characteristics:
Strong understanding of financial calculations and cash movement concepts.
Exceptional time management, prioritization and organizational skills.
Independent problem‑solving and decision‑making abilities.
Ability to work autonomously and provide clear guidance to peers.
Strong analytical and leadership skills, including mentoring within reporting and reconciliation processes.
Preferred Skills
Accountability
Customer Solutions
Ensure Compliance
Personal Initiative
Process Improvements
Results‑Oriented
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Competencies
Accuracy and Attention to Detail
Consulting
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Operational Functions
Problem Solving
Process Management
Products and Services
Standard Operating Procedures
Work Experience Typically requires a university/college degree with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered.
Education Bachelors
Certifications No required certifications.
Licenses No required licenses.
Benefits PNC offers a comprehensive benefits package, including medical/ prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with company match, pension and stock purchase plans, dependent care reimbursement, and educational assistance. Paid time off includes maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, and 15–25 vacation days per year, depending on career level and years of service.
Visa Requirements PNC will not provide sponsorship for employment visas or participate in STEM OPT.
Disability Accommodations Statement To request an accommodation, email AccommodationRequest@pnc.com with “accommodation request” in the subject line and include your name, job ID, and preferred contact method. For assistance, call 877‑968‑7762 and say “Workday.” All information is kept confidential.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA and related federal regulations.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose personal information in hiring practices.
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R215723
Operations Advisor in PNC’s Midland organization. The role is part of the Investor Reporting team, responsible for accurate and timely reporting, fund remittance, and ensuring compliance with regulatory requirements.
Job Description
Supports a critical operational service, ensuring performance and risk indicators are met.
Establishes and monitors process performance measurements; prepares performance statistics and reports for internal stakeholders and senior management.
Monitors production workflow and assists team members with escalated process issues; independently identifies and resolves exceptions and serves as a point of escalation.
Monitors effectiveness and efficiency of production; determines and drives change and improvement efforts.
Ensures the business adheres to policies, procedures and regulatory standards; independently resolves compliance issues and drives risk mitigation activities.
Qualifications Minimum four years of loan servicing experience, preferably in investor reporting, or equivalent complex financial operations experience. Desired skills and characteristics:
Strong understanding of financial calculations and cash movement concepts.
Exceptional time management, prioritization and organizational skills.
Independent problem‑solving and decision‑making abilities.
Ability to work autonomously and provide clear guidance to peers.
Strong analytical and leadership skills, including mentoring within reporting and reconciliation processes.
Preferred Skills
Accountability
Customer Solutions
Ensure Compliance
Personal Initiative
Process Improvements
Results‑Oriented
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Competencies
Accuracy and Attention to Detail
Consulting
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Operational Functions
Problem Solving
Process Management
Products and Services
Standard Operating Procedures
Work Experience Typically requires a university/college degree with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered.
Education Bachelors
Certifications No required certifications.
Licenses No required licenses.
Benefits PNC offers a comprehensive benefits package, including medical/ prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with company match, pension and stock purchase plans, dependent care reimbursement, and educational assistance. Paid time off includes maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, and 15–25 vacation days per year, depending on career level and years of service.
Visa Requirements PNC will not provide sponsorship for employment visas or participate in STEM OPT.
Disability Accommodations Statement To request an accommodation, email AccommodationRequest@pnc.com with “accommodation request” in the subject line and include your name, job ID, and preferred contact method. For assistance, call 877‑968‑7762 and say “Workday.” All information is kept confidential.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA and related federal regulations.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose personal information in hiring practices.
#J-18808-Ljbffr