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Remote-Eligible Service Desk Analyst II

SHI International Corp., Trenton, NJ, United States


A leading IT solutions provider is seeking a Service Desk Analyst II. This role involves providing Level 1 and 2 technical support to end-users, managing service requests, and assisting junior analysts. Candidates should possess a Bachelor's degree, 3-6 years of relevant experience, and familiarity with service management tools. The position offers a hybrid work model with an annual salary range of $75,000 to $85,000, along with various employee benefits. #J-18808-Ljbffr