
Total Rewards Director
CHAGEE USA, Irvine, CA, United States
CHAGEE is a modern teahouse with a global presence, committed to bringing people together through tea.
What You’ll Do
Compensation Strategy: Develop and implement competitive compensation structures that attract and retain top talent, ensuring alignment with industry benchmarks and internal equity.
Benefits Management: Oversee the design and administration of comprehensive benefits programs, including health, wellness, retirement, and other ancillary benefits, tailored to meet the diverse needs of our workforce.
Incentive Programs: Design and manage incentive plans for corporate office and retail store employees, aligning rewards with performance metrics and business objectives.
Policy Development: Establish and maintain Total Rewards policies and procedures, ensuring compliance with federal, state, and local regulations, as well as alignment with Chagee’s organizational goals.
Mobility Support: Manage and support employee mobility programs, facilitating seamless transitions for employees relocating domestically or internationally, and ensuring compliance with relevant policies and regulations.
Market Analysis: Conduct regular market analyses to assess competitiveness of Chagee’s Total Rewards offerings, making data‑driven recommendations for adjustments as necessary.
Team Leadership: Lead and mentor a team of C&B professionals, fostering a culture of continuous improvement, collaboration, and excellence.
Stakeholder Collaboration: Partner with HR, Finance, and other departments to ensure cohesive and strategic implementation of Total Rewards programs.
Communication: Develop and deliver clear communications to employees regarding Total Rewards programs, ensuring understanding and appreciation of the offerings.
Experience You Need To Be Successful
Minimum of 10 years of progressive experience in Compensation and Benefits, with a focus on the retail sector; experience in the food and beverage industry is a plus.
North American Expertise: In‑depth knowledge of North American C&B practices, regulations, and market trends.
Incentive Program Design: Proven experience in developing and managing incentive programs for both corporate and retail environments.
Leadership Skills: Proven track record of leading and developing high‑performing teams.
Analytical Abilities: Strong analytical skills with the ability to interpret data and make informed decisions.
Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate with stakeholders at all levels.
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., CCP, CEBS) preferred.
What We Offer
Hybrid work schedule for a balanced life
401K with company match to secure your future
Yearly bonus opportunity
Comprehensive medical, dental, and vision insurance
On‑site fitness center and wellness programs
Exclusive discounts at our tea locations, theme parks, and gyms
Generous paid time off starting at 15 days, plus 7 federal holidays
Opportunities for continuous education and scholarships
Income protection including Disability, Life, and AD&D insurance
Bereavement leave for those difficult times
The estimated total cash compensation for this position is
$123,800 — $185,700 , inclusive of base salary and estimated bonus. Final compensation will be determined based on the selected candidate and may vary depending on factors including (but not limited to): relevant knowledge and experience, skills, education, certifications, overall qualifications, and your specific work location.
CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.
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What You’ll Do
Compensation Strategy: Develop and implement competitive compensation structures that attract and retain top talent, ensuring alignment with industry benchmarks and internal equity.
Benefits Management: Oversee the design and administration of comprehensive benefits programs, including health, wellness, retirement, and other ancillary benefits, tailored to meet the diverse needs of our workforce.
Incentive Programs: Design and manage incentive plans for corporate office and retail store employees, aligning rewards with performance metrics and business objectives.
Policy Development: Establish and maintain Total Rewards policies and procedures, ensuring compliance with federal, state, and local regulations, as well as alignment with Chagee’s organizational goals.
Mobility Support: Manage and support employee mobility programs, facilitating seamless transitions for employees relocating domestically or internationally, and ensuring compliance with relevant policies and regulations.
Market Analysis: Conduct regular market analyses to assess competitiveness of Chagee’s Total Rewards offerings, making data‑driven recommendations for adjustments as necessary.
Team Leadership: Lead and mentor a team of C&B professionals, fostering a culture of continuous improvement, collaboration, and excellence.
Stakeholder Collaboration: Partner with HR, Finance, and other departments to ensure cohesive and strategic implementation of Total Rewards programs.
Communication: Develop and deliver clear communications to employees regarding Total Rewards programs, ensuring understanding and appreciation of the offerings.
Experience You Need To Be Successful
Minimum of 10 years of progressive experience in Compensation and Benefits, with a focus on the retail sector; experience in the food and beverage industry is a plus.
North American Expertise: In‑depth knowledge of North American C&B practices, regulations, and market trends.
Incentive Program Design: Proven experience in developing and managing incentive programs for both corporate and retail environments.
Leadership Skills: Proven track record of leading and developing high‑performing teams.
Analytical Abilities: Strong analytical skills with the ability to interpret data and make informed decisions.
Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate with stakeholders at all levels.
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., CCP, CEBS) preferred.
What We Offer
Hybrid work schedule for a balanced life
401K with company match to secure your future
Yearly bonus opportunity
Comprehensive medical, dental, and vision insurance
On‑site fitness center and wellness programs
Exclusive discounts at our tea locations, theme parks, and gyms
Generous paid time off starting at 15 days, plus 7 federal holidays
Opportunities for continuous education and scholarships
Income protection including Disability, Life, and AD&D insurance
Bereavement leave for those difficult times
The estimated total cash compensation for this position is
$123,800 — $185,700 , inclusive of base salary and estimated bonus. Final compensation will be determined based on the selected candidate and may vary depending on factors including (but not limited to): relevant knowledge and experience, skills, education, certifications, overall qualifications, and your specific work location.
CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.
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