
ITSM Portfolio & Reporting Lead - Remote 1x/wk
SC Johnson, Racine, WI, United States
A leading consumer goods company is seeking an IT Service Management Associate Manager in Racine, WI. This full-time role involves defining and managing IT services and offerings, improving service quality, and producing operational reporting in ServiceNow. Candidates should have a Bachelor’s degree, 5+ years of relevant experience, and familiarity with ITIL practices. The position offers a hybrid work model with remote work available after onboarding.
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