eCommerce Account Manager, Branded Merchandise

Location Requirements Chicago, IL Onsite schedule (3 days per week), remote days (2 days) Must live within a reasonable commuting distance to downtown Chicago Position Overview At BDA, this position is internally known as a Program Manager — responsible for managing promotional merchandising programs and eCommerce assortments for our clients (not a technical or IT-focused program management role). The Program Account Manager leads online sales initiatives and drives growth by optimizing product assortments, inventory management, and marketing strategies. Key Responsibilities Primary client contact on assigned account(s), requiring expert understanding of client business, industry, and competitors. Sales Strategy: Develop and implement sales strategies to achieve revenue targets, including pricing strategies, promotional campaigns, and cross‑selling initiatives. Merchandise Assortment: Drive the strategic assortment plan that aligns with client preferences, market trends, and objectives. Marketing Collaboration: Collaborate with the marketing team to develop online marketing campaigns that drive traffic, increase conversion rates, and enhance customer engagement. Data Analysis: Utilize analytics tools to track sales performance, evaluate marketing campaign effectiveness, and identify opportunities for optimization. Competitive Analysis: Monitor competitor activities and market trends to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge. Customer Experience: Ensure a seamless and user‑friendly online shopping experience by optimizing product listings, navigation, and checkout processes. Cross‑functional Collaboration: Work closely with Program Ops managers, marketing, and inventory teams to ensure seamless execution of merchandising initiatives. Team Leadership: Develop high‑performing program sales coordinators, providing guidance, mentorship, and support to achieve departmental goals. Collaborate with inventory team to monitor inventory levels, initial buys, re‑buys, and liquidation of discontinued stock. Other duties and projects as assigned. Job Skills and Traits Proven ability to sell solutions and strategies to multiple clients. Proven ability to influence clients towards mutually beneficial solutions. Solution oriented. Strong project management skills. Strong presentation skills. Ability to prioritize and manage multiple tasks/assignments, to meet deadlines. Highly organized and detail oriented. Understands and manages forecasting, budgets, and P&L statements. Clear and effective communication skills with both internal and external stakeholders. Results focused – consistently achieves profitable sales goals. Ability to remain flexible and willing to change strategies as business needs dictate. Qualifications Bachelor’s degree in Business Administration, Marketing, or a related field. Proven experience in eCommerce sales management, preferably in retail or consumer goods. Strong understanding of eCommerce platforms, digital marketing strategies, and online merchandising techniques. Proficiency in data analysis and eCommerce analytics tools (e.g., Google Analytics, Adobe Analytics). Excellent communication skills with the ability to collaborate cross‑functionally and influence stakeholders. Strategic thinker with a track record of driving sales growth through innovative merchandising and marketing strategies. Detail‑oriented and analytical mindset with strong problem‑solving skills. We are pleased to share the base salary range for this position is $70,000 to $82,000 with additional bonus opportunities. Compensation is determined based on factors that may include geographic location, skills, education, and experience. In the spirit of pay transparency, the range listed is the full base salary range for the role. Additional compensation may include an incentive program for revenue‑generating positions. The role offers robust paid time off, vacation, a paid volunteer day, holidays, summer Fridays, and benefits including medical, dental, vision, life, and AD&D insurance, a 401(k) plan, tuition reimbursement, mental health and financial wellness programs, and professional development opportunities. #J-18808-Ljbffr