Senior Director of Membership & Wellness
Metropolitan YMCA of the Oranges, Livingston, NJ, United States
Overview
Description
The Senior Membership & Wellness Director provides strategic and operational leadership for membership growth, retention, and wellness services and programming at the West Essex YMCA. Serving as a senior leader, this role drives business development, continuous quality improvement, and innovative initiatives that advance branch strategic goals while ensuring safety, compliance, and exceptional member engagement. The Director fosters a welcoming and inclusive culture, advances the YMCA’s mission of youth development, healthy living, and social responsibility, and provides oversight for multiple programs/services through direct supervision of department leadership. The role oversees program quality and safety, sets performance expectations and KPIs, ensures alignment to association standards, and builds and maintains strong community partnerships while collaborating with branch and association leadership to drive engagement, revenue, and community impact.
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Description
The Senior Membership & Wellness Director provides strategic and operational leadership for membership growth, retention, and wellness services and programming at the West Essex YMCA. Serving as a senior leader, this role drives business development, continuous quality improvement, and innovative initiatives that advance branch strategic goals while ensuring safety, compliance, and exceptional member engagement. The Director fosters a welcoming and inclusive culture, advances the YMCA’s mission of youth development, healthy living, and social responsibility, and provides oversight for multiple programs/services through direct supervision of department leadership. The role oversees program quality and safety, sets performance expectations and KPIs, ensures alignment to association standards, and builds and maintains strong community partnerships while collaborating with branch and association leadership to drive engagement, revenue, and community impact.
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