Rocky’s Residents Residential Manager
University of South Florida, Tampa, FL, United States
Job Description
Salary Range: $25.00 - $27.00 per hour
The Rocky’s Residents Residential Manager plays a critical leadership role in ensuring a safe, structured, and positive residential experience for high school participants in USF’s summer youth programs. This live-in position serves as the primary on-site authority during evening and overnight hours, overseeing residential staff and supporting the well‑being of approximately 80–100 student participants.
This role blends student support, operational coordination, and risk management, with a strong emphasis on safety, communication, and staff leadership.
Responsibilities
Student Safety & Supervision:
Serve as the primary on-site authority during evening and overnight hours for residential programs; ensure the safety, well‑being, and accountability of all residential participants; lead response efforts for medical, behavioral, or emergency situations; enforce youth protection policies, program expectations, and codes of conduct.
Staff Leadership & Support:
Supervise and support a team of approximately 16 residential staff members (e.g., counselors); provide guidance to staff on student management, conflict resolution, and best practices; maintain clear and consistent communication with staff to ensure alignment and coverage.
Communication & Coordination:
Serve as a key point of contact for parent/guardian communication as needed; communicate with university partners (e.g., housing, campus safety, health services) when appropriate; ensure timely and accurate communication of incidents and updates to program leadership.
Incident Management & Documentation:
Document and report incidents, including medical concerns, behavioral issues, and policy violations; maintain accurate records and logs in accordance with university and youth program policies; support follow‑up actions to ensure resolution and continuous improvement.
Residential Experience Support:
Assist with roommate conflicts and student concerns to foster a positive residential environment; promote a respectful, inclusive, and supportive community for all participants.
Work Schedule & Expectations:
Live‑in position during program weeks; primarily evening and overnight hours, with some flexibility based on program needs; on‑call responsibility for urgent matters and overnight supervision.
Qualifications Minimum Qualifications:
Experience working with youth in a camp, educational, or residential setting.
Strong communication and interpersonal skills.
Ability to respond effectively in high‑pressure or emergency situations.
Demonstrated leadership experience.
Preferred Qualifications:
Experience in residential life, summer camps, or youth programs.
CPR/First Aid certification (or willingness to obtain).
Background in education, student affairs, or related fields.
Ideal Candidate The ideal candidate is a proactive and dependable leader who is passionate about working with youth and creating a safe, supportive residential environment. They are calm under pressure, communicate effectively with both staff and families, and are committed to upholding high standards of safety and student care.
Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
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The Rocky’s Residents Residential Manager plays a critical leadership role in ensuring a safe, structured, and positive residential experience for high school participants in USF’s summer youth programs. This live-in position serves as the primary on-site authority during evening and overnight hours, overseeing residential staff and supporting the well‑being of approximately 80–100 student participants.
This role blends student support, operational coordination, and risk management, with a strong emphasis on safety, communication, and staff leadership.
Responsibilities
Student Safety & Supervision:
Serve as the primary on-site authority during evening and overnight hours for residential programs; ensure the safety, well‑being, and accountability of all residential participants; lead response efforts for medical, behavioral, or emergency situations; enforce youth protection policies, program expectations, and codes of conduct.
Staff Leadership & Support:
Supervise and support a team of approximately 16 residential staff members (e.g., counselors); provide guidance to staff on student management, conflict resolution, and best practices; maintain clear and consistent communication with staff to ensure alignment and coverage.
Communication & Coordination:
Serve as a key point of contact for parent/guardian communication as needed; communicate with university partners (e.g., housing, campus safety, health services) when appropriate; ensure timely and accurate communication of incidents and updates to program leadership.
Incident Management & Documentation:
Document and report incidents, including medical concerns, behavioral issues, and policy violations; maintain accurate records and logs in accordance with university and youth program policies; support follow‑up actions to ensure resolution and continuous improvement.
Residential Experience Support:
Assist with roommate conflicts and student concerns to foster a positive residential environment; promote a respectful, inclusive, and supportive community for all participants.
Work Schedule & Expectations:
Live‑in position during program weeks; primarily evening and overnight hours, with some flexibility based on program needs; on‑call responsibility for urgent matters and overnight supervision.
Qualifications Minimum Qualifications:
Experience working with youth in a camp, educational, or residential setting.
Strong communication and interpersonal skills.
Ability to respond effectively in high‑pressure or emergency situations.
Demonstrated leadership experience.
Preferred Qualifications:
Experience in residential life, summer camps, or youth programs.
CPR/First Aid certification (or willingness to obtain).
Background in education, student affairs, or related fields.
Ideal Candidate The ideal candidate is a proactive and dependable leader who is passionate about working with youth and creating a safe, supportive residential environment. They are calm under pressure, communicate effectively with both staff and families, and are committed to upholding high standards of safety and student care.
Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
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