Sales and Conference Coordinator
Pyramid Global Hospitality, Newport, RI, United States
Overview
Wayfinder Newport is a boutique hotel in Newport, Rhode Island, created by a collective of local professionals who are committed to delivering a vibrant, community-rooted hospitality experience. The property features 187 rooms (including 30 deluxe suites), a full-service restaurant, and 2,600 square feet of versatile event space. Pyramid Global Hospitality supports a people-first culture with comprehensive benefits and opportunities for growth across more than 230 properties worldwide.
We are seeking individuals who are passionate about hospitality and guest service and who want to grow their careers with a world-class property.
Your Opportunity The role is a Sales Coordinator on the Sales Team. The successful candidate will provide exceptional service, be open to learning and leading by example, respond professionally to guests and team members, and support the team both personally and professionally. The position focuses on enabling the Sales Team to deliver outstanding service and creating positive guest interactions that build anticipation for their visit. The coordinator should be knowledgeable about the resort and upcoming events, and help guests discover their Wanderlust experience.
What You Will Have An Opportunity To Do
Answer incoming phone calls, qualify inquiries, and schedule calls for the Sales & Catering Sales Manager
Send sales packages and respond to general inquiries
Prepare monthly lead recaps and status updates
Assist in creating contracts, estimates, and coordinating site tours
Prepare sales and catering kits and maintain supply levels
Manage office supplies, including ordering as needed
Update the sales system with post-event actuals
Monitor guestroom pickup for group bookings and provide weekly/monthly rooming list updates to clients
Send thank-you emails or cards following events
Track and manage deposits and final payments, including invoice preparation
Serve as the primary on-site point of contact for group business, including guests, VIPs, and vendors
Lead final planning meetings and manage event timelines and details
Act as liaison between clients and hotel sales team to ensure smooth execution of meetings and events
Generate and distribute Banquet Event Orders (BEOs) and group resumes
What Are We Looking For? Qualifications
High school diploma or equivalent required.
Previous hotel, resort experience, or similar required.
Strong desire to make a positive impact on guests and team members.
Outgoing and engaging personality.
Strong computer skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with sales systems or property management systems preferred.
Detail-oriented with strong follow-through and problem-solving abilities.
Ability to work effectively in a fast-paced environment.
Professional demeanor with strong customer service and relationship-building skills.
Ability to work a flexible schedule as business needs require.
Compensation $25.00 per hour (base).
Equal Employment Opportunity Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
#J-18808-Ljbffr
We are seeking individuals who are passionate about hospitality and guest service and who want to grow their careers with a world-class property.
Your Opportunity The role is a Sales Coordinator on the Sales Team. The successful candidate will provide exceptional service, be open to learning and leading by example, respond professionally to guests and team members, and support the team both personally and professionally. The position focuses on enabling the Sales Team to deliver outstanding service and creating positive guest interactions that build anticipation for their visit. The coordinator should be knowledgeable about the resort and upcoming events, and help guests discover their Wanderlust experience.
What You Will Have An Opportunity To Do
Answer incoming phone calls, qualify inquiries, and schedule calls for the Sales & Catering Sales Manager
Send sales packages and respond to general inquiries
Prepare monthly lead recaps and status updates
Assist in creating contracts, estimates, and coordinating site tours
Prepare sales and catering kits and maintain supply levels
Manage office supplies, including ordering as needed
Update the sales system with post-event actuals
Monitor guestroom pickup for group bookings and provide weekly/monthly rooming list updates to clients
Send thank-you emails or cards following events
Track and manage deposits and final payments, including invoice preparation
Serve as the primary on-site point of contact for group business, including guests, VIPs, and vendors
Lead final planning meetings and manage event timelines and details
Act as liaison between clients and hotel sales team to ensure smooth execution of meetings and events
Generate and distribute Banquet Event Orders (BEOs) and group resumes
What Are We Looking For? Qualifications
High school diploma or equivalent required.
Previous hotel, resort experience, or similar required.
Strong desire to make a positive impact on guests and team members.
Outgoing and engaging personality.
Strong computer skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with sales systems or property management systems preferred.
Detail-oriented with strong follow-through and problem-solving abilities.
Ability to work effectively in a fast-paced environment.
Professional demeanor with strong customer service and relationship-building skills.
Ability to work a flexible schedule as business needs require.
Compensation $25.00 per hour (base).
Equal Employment Opportunity Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
#J-18808-Ljbffr