
Sales Associate, Trauma (Manhattan North NY) - Johnson & Johnson MedTech - Ortho
Johnson & Johnson MedTech, New York, NY, United States
Job Title
MedTech Sales – Clinical Sales – Surgeons (Commission)
Location New York, New York, United States
Job Description The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order. Sales Associates support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory – and may offer or sell the breadth of portfolio, services, and solutions for assigned accounts.
Key Responsibilities
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve solutions/service levels. Prepare sales reports and documents as required.
Maintain, track and effectively deploy equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet highest quality standards.
Focus on customer satisfaction and retention; improve the customers’ insights into DePuy Synthes tangible and non‑tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
Qualifications
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
Minimum of 4 years of professional and/or related experience or
Recently transitioned from Active Military Duty
Additional Requirements
The ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States.
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self‑motivated, positive and proactive.
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Required Skills None specified.
Preferred Skills
Account Management
Business Behavior
Collaborating
Commission Accounting
Cultural Competence
Customer Centricity
Execution Focus
Goal Attainment
Healthcare Trends
Market Knowledge
Market Research
Relationship Building
Sales
Sales Presentations
Sales Promotions
Solutions Selling
Sustainable Procurement
Vendor Selection
Compensation Position is 100% commission/incentive compensation and is eligible for a bi‑weekly draw.
Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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Location New York, New York, United States
Job Description The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order. Sales Associates support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory – and may offer or sell the breadth of portfolio, services, and solutions for assigned accounts.
Key Responsibilities
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve solutions/service levels. Prepare sales reports and documents as required.
Maintain, track and effectively deploy equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet highest quality standards.
Focus on customer satisfaction and retention; improve the customers’ insights into DePuy Synthes tangible and non‑tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
Qualifications
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
Minimum of 4 years of professional and/or related experience or
Recently transitioned from Active Military Duty
Additional Requirements
The ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States.
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self‑motivated, positive and proactive.
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Required Skills None specified.
Preferred Skills
Account Management
Business Behavior
Collaborating
Commission Accounting
Cultural Competence
Customer Centricity
Execution Focus
Goal Attainment
Healthcare Trends
Market Knowledge
Market Research
Relationship Building
Sales
Sales Presentations
Sales Promotions
Solutions Selling
Sustainable Procurement
Vendor Selection
Compensation Position is 100% commission/incentive compensation and is eligible for a bi‑weekly draw.
Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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