Strategic Sales Engineer
Links Partners, Chicago, IL, United States
The Strategic Sales Engineer (SSE) serves as the technical lead within the sales process. In close partnership with Account Executives, you will translate complex litigation and investigative challenges into practical solutions using our AI‑powered eDiscovery platform. You will also support opportunities across government sectors by ensuring our offerings align with federal, state, and local technical, security, and compliance requirements.
Responsibilities & Duties
Develop, tailor, and deliver product demonstrations that showcase how our products fit into the EDRM lifecycle. Incorporating advanced analytics, machine learning, generative AI, etc… to prioritize and reduce data volumes to accelerate legal review.
Present technical solutions to government agencies, addressing requirements around FedRAMP, data sovereignty, FOIA workflows, and security controls.
Lead structured evaluations of our capabilities using client data, highlighting the impact of our integrated AI features compared to legacy platforms.
Manage technical responses for government tenders, ensuring compliance with security, accessibility (Section 508), and functional specifications.
Perform other duties and responsibilities as assigned to support team, department, and organizational goals.
Characteristics
Consistently ranked as a top performer in sales engineering roles.
Exceptional verbal communication, networking, and relationship‑building skills.
Ability to converse with prospects at all levels, including the executive level.
Detail‑oriented with a capacity to manage multiple, simultaneous sales cycles.
Ability to work independently in a fast‑paced, changing environment to prospect and develop new business.
Excellent written and oral communication skills, including presentations.
Demonstrates the ability to identify and solve problems quickly, decisively, and independently.
Professional mannerism and appearance.
Ability to travel as required.
Education & Experience
Bachelor’s degree in computer science, Information Technology, Business, or related field.
Minimum 3 years in Sales Engineering, Technical Consulting, or Litigation Support within eDiscovery or legal technology.
Leadership experience in leading technical aspects of sales engagements.
Strong understanding of the EDRM and experience with platforms such as Relativity, Everlaw, or CS Disco. Experience with Reveal is preferred.
Familiarity with SaaS and on‑premises architectures, along with relevant security and compliance frameworks.
Preferred Qualifications
Experience working with structured, unstructured, and load‑file data formats
Exposure to forensic tools
Industry certifications (ACEDS, RCA, Nuix, Reveal Genius, etc.)
Knowledge of third‑party collaboration platforms (Slack, Microsoft 365, Google Workspace)
Benefits and Perks including but not limited to:
401k match program
Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
Group Term Life Insurance and Voluntary Life Insurance option
Paid holidays
Paid vacation, sick, and personal days
Childbirth recovery and bonding leave policies
Short and long-term disability benefits
Access to onsite gym and recreational area at our Chicago office
Friendly, collaborative, in‑office work environment with ample opportunity for professional development.
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Responsibilities & Duties
Develop, tailor, and deliver product demonstrations that showcase how our products fit into the EDRM lifecycle. Incorporating advanced analytics, machine learning, generative AI, etc… to prioritize and reduce data volumes to accelerate legal review.
Present technical solutions to government agencies, addressing requirements around FedRAMP, data sovereignty, FOIA workflows, and security controls.
Lead structured evaluations of our capabilities using client data, highlighting the impact of our integrated AI features compared to legacy platforms.
Manage technical responses for government tenders, ensuring compliance with security, accessibility (Section 508), and functional specifications.
Perform other duties and responsibilities as assigned to support team, department, and organizational goals.
Characteristics
Consistently ranked as a top performer in sales engineering roles.
Exceptional verbal communication, networking, and relationship‑building skills.
Ability to converse with prospects at all levels, including the executive level.
Detail‑oriented with a capacity to manage multiple, simultaneous sales cycles.
Ability to work independently in a fast‑paced, changing environment to prospect and develop new business.
Excellent written and oral communication skills, including presentations.
Demonstrates the ability to identify and solve problems quickly, decisively, and independently.
Professional mannerism and appearance.
Ability to travel as required.
Education & Experience
Bachelor’s degree in computer science, Information Technology, Business, or related field.
Minimum 3 years in Sales Engineering, Technical Consulting, or Litigation Support within eDiscovery or legal technology.
Leadership experience in leading technical aspects of sales engagements.
Strong understanding of the EDRM and experience with platforms such as Relativity, Everlaw, or CS Disco. Experience with Reveal is preferred.
Familiarity with SaaS and on‑premises architectures, along with relevant security and compliance frameworks.
Preferred Qualifications
Experience working with structured, unstructured, and load‑file data formats
Exposure to forensic tools
Industry certifications (ACEDS, RCA, Nuix, Reveal Genius, etc.)
Knowledge of third‑party collaboration platforms (Slack, Microsoft 365, Google Workspace)
Benefits and Perks including but not limited to:
401k match program
Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
Group Term Life Insurance and Voluntary Life Insurance option
Paid holidays
Paid vacation, sick, and personal days
Childbirth recovery and bonding leave policies
Short and long-term disability benefits
Access to onsite gym and recreational area at our Chicago office
Friendly, collaborative, in‑office work environment with ample opportunity for professional development.
#J-18808-Ljbffr