Specialist/Sr Specialist, HR Investigations
American Airlines, Fort Worth, TX, United States
What You'll Do
Conduct investigations into claims of potential harassment, retaliation, and discrimination domestically and internationally; escalates to senior personnel as needed.
Provide investigations findings and summaries.
Partner with operational leadership in investigations into potential violations of company policies.
Conduct data analysis on complaints and related metrics, monitor for patterns and trends to identify areas of concern and offer policy/training enhancements.
Partner with internal and external counsel when appropriate.
Investigate and draft responses for external complaints and charges to defend company position and interests.
Conduct ongoing formal and informal HR training on matters such as sexual harassment and discrimination and other work environment related matters.
Represent the People partner team on various projects and committees.
Serve as an advocate for employees.
Minimum Qualifications - Education & Prior Job Experience
Bachelor's degree in a relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations).
3 years of professional level experience in one or more of: employee relations; internal affairs; investigative reporting/writing; EEOC investigations; or mediation/arbitration.
5+ years of experience handling internal complaint workplace investigations involving on‑site, in‑person interviews.
Must be thoroughly familiar with state and federal employment laws including FMLA, ADA, FLSA, NLRB, Title VII, etc.
Preferred Qualifications - Education & Prior Job Experience
Juris Doctor, MBA, or master's degree in human resources or related field.
Investigative/interview certification through a nationally or internationally recognized organization.
Prior experience working with represented groups.
Skills, Licenses & Certifications
Knowledge of Microsoft Office suite.
Strong initiative and solid judgment abilities.
Strong analytical, fact‑finding, and evidence‑gathering skills.
Excellent problem‑solving and decision‑making skills.
Excellent project management skills.
Ability to handle sensitive and confidential information appropriately.
Sense of urgency in handling multiple cases and priorities and producing results.
Collaboration and relationship building skills.
Ability to travel 25%+ of time.
Benefits
Travel Perks: access to 365 destinations on more than 6,800 daily flights.
Health benefits: health, dental, prescription, vision, virtual doctor visits, flexible spending accounts.
Wellness programs: tools, resources, and support.
401(k) program: available upon hire with employer contributions after one year.
Additional benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises.
#J-18808-Ljbffr
Conduct investigations into claims of potential harassment, retaliation, and discrimination domestically and internationally; escalates to senior personnel as needed.
Provide investigations findings and summaries.
Partner with operational leadership in investigations into potential violations of company policies.
Conduct data analysis on complaints and related metrics, monitor for patterns and trends to identify areas of concern and offer policy/training enhancements.
Partner with internal and external counsel when appropriate.
Investigate and draft responses for external complaints and charges to defend company position and interests.
Conduct ongoing formal and informal HR training on matters such as sexual harassment and discrimination and other work environment related matters.
Represent the People partner team on various projects and committees.
Serve as an advocate for employees.
Minimum Qualifications - Education & Prior Job Experience
Bachelor's degree in a relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations).
3 years of professional level experience in one or more of: employee relations; internal affairs; investigative reporting/writing; EEOC investigations; or mediation/arbitration.
5+ years of experience handling internal complaint workplace investigations involving on‑site, in‑person interviews.
Must be thoroughly familiar with state and federal employment laws including FMLA, ADA, FLSA, NLRB, Title VII, etc.
Preferred Qualifications - Education & Prior Job Experience
Juris Doctor, MBA, or master's degree in human resources or related field.
Investigative/interview certification through a nationally or internationally recognized organization.
Prior experience working with represented groups.
Skills, Licenses & Certifications
Knowledge of Microsoft Office suite.
Strong initiative and solid judgment abilities.
Strong analytical, fact‑finding, and evidence‑gathering skills.
Excellent problem‑solving and decision‑making skills.
Excellent project management skills.
Ability to handle sensitive and confidential information appropriately.
Sense of urgency in handling multiple cases and priorities and producing results.
Collaboration and relationship building skills.
Ability to travel 25%+ of time.
Benefits
Travel Perks: access to 365 destinations on more than 6,800 daily flights.
Health benefits: health, dental, prescription, vision, virtual doctor visits, flexible spending accounts.
Wellness programs: tools, resources, and support.
401(k) program: available upon hire with employer contributions after one year.
Additional benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises.
#J-18808-Ljbffr