Capital Markets Operations Analyst
CBRE, Austin, TX, United States
About The Role
As a CBRE Business Operations Analyst, you will work directly with the multifamily vertical leader(s) to execute on the internal and external operating priorities. You will conduct research and evaluate data in regard to commercial real estate properties, loans, and portfolios in order to develop deliverables. You will manage broker‑team deal capture and data integrity within CRM software, ensuring information is accurate, complete, and actionable. Additionally, you will execute our data insight and reporting strategy, transforming raw data into clear, insightful dashboards and reports that inform decision‑making and drive business development efforts across the multifamily vertical. You will oversee tracking and reporting for our priority client coverage list—spanning both existing relationships and new business targets—ensuring visibility into progress, opportunities, and outcomes. This job is part of the Brokerage job function. They are responsible for the buying, selling, and financing of residential, office, industrial, hospitality, and retail properties on behalf of clients. What You’ll Do
Data Insight/Reporting strategy and execution; performance tracking of identified client coverage list: existing clients and new targets. Broker team deal capture and data management via CRM software. Performance tracking and measurement – governance and accountability of brokerage teams. Ongoing broker‑team feedback – connect, train, troubleshoot, elevate, and enhance their platform experience. Engage platform partners to help execute on the above – Customer Success, Digital & Technology, Events Team, Marketing, Research, Corporate Communications, Finance and other LOBs counterparts. Provide ad hoc support across Capital Markets to ensure the business line delivers on excellence. Direct and facilitate initiatives to support field operations; share expert knowledge to implement and facilitate process improvements; engage appropriate resources as needed. Lead by example and model behaviors that are consistent with CBRE RISE values. Identify and solve multi‑dimensional, complex operational, and organizational problems leveraging technology and artificial intelligence within or outside the department. Significantly improve and change existing methods, processes, and standards within job discipline. What You’ll Need
Prior experience in CRM software. Bachelor’s degree. 3+ years of experience in Finance, Accounting, Research and/or Business Analytics preferred. Knowledge of Capital Markets industry preferred. Knowledge and curiosity of artificial intelligence technologies. Basic understanding of Commercial Real Estate concepts. Sophisticated math & data skills. In-depth knowledge of Microsoft Office products – e.g., Word, Excel, Outlook. Expert organizational skills and an advanced inquisitive mindset. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function. Benefits
401(k), Dental insurance, Health insurance, Life insurance, Vision insurance. Equal Employment Opportunity
CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). Legal Requirement
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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As a CBRE Business Operations Analyst, you will work directly with the multifamily vertical leader(s) to execute on the internal and external operating priorities. You will conduct research and evaluate data in regard to commercial real estate properties, loans, and portfolios in order to develop deliverables. You will manage broker‑team deal capture and data integrity within CRM software, ensuring information is accurate, complete, and actionable. Additionally, you will execute our data insight and reporting strategy, transforming raw data into clear, insightful dashboards and reports that inform decision‑making and drive business development efforts across the multifamily vertical. You will oversee tracking and reporting for our priority client coverage list—spanning both existing relationships and new business targets—ensuring visibility into progress, opportunities, and outcomes. This job is part of the Brokerage job function. They are responsible for the buying, selling, and financing of residential, office, industrial, hospitality, and retail properties on behalf of clients. What You’ll Do
Data Insight/Reporting strategy and execution; performance tracking of identified client coverage list: existing clients and new targets. Broker team deal capture and data management via CRM software. Performance tracking and measurement – governance and accountability of brokerage teams. Ongoing broker‑team feedback – connect, train, troubleshoot, elevate, and enhance their platform experience. Engage platform partners to help execute on the above – Customer Success, Digital & Technology, Events Team, Marketing, Research, Corporate Communications, Finance and other LOBs counterparts. Provide ad hoc support across Capital Markets to ensure the business line delivers on excellence. Direct and facilitate initiatives to support field operations; share expert knowledge to implement and facilitate process improvements; engage appropriate resources as needed. Lead by example and model behaviors that are consistent with CBRE RISE values. Identify and solve multi‑dimensional, complex operational, and organizational problems leveraging technology and artificial intelligence within or outside the department. Significantly improve and change existing methods, processes, and standards within job discipline. What You’ll Need
Prior experience in CRM software. Bachelor’s degree. 3+ years of experience in Finance, Accounting, Research and/or Business Analytics preferred. Knowledge of Capital Markets industry preferred. Knowledge and curiosity of artificial intelligence technologies. Basic understanding of Commercial Real Estate concepts. Sophisticated math & data skills. In-depth knowledge of Microsoft Office products – e.g., Word, Excel, Outlook. Expert organizational skills and an advanced inquisitive mindset. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function. Benefits
401(k), Dental insurance, Health insurance, Life insurance, Vision insurance. Equal Employment Opportunity
CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). Legal Requirement
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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