Service Sales Business Development Specialist
Hewlett Packard Enterprise Company, Boston, MA, United States
Service Sales Business Development Specialist
Remote/Teleworker – primarily work from home.
Job Description The Service Sales Business Development Specialist is responsible for driving growth of HPE's non‑maintenance services portfolio, including Professional Services, Advanced Services, and Education offerings aligned to HPE Networking solutions. The role focuses on proactively building pipeline and leading the pursuit of complex, outcome‑based service opportunities by partnering with account teams, service sales leaders, and solution architects. The individual will identify, qualify, and close opportunities while supporting customer engagements, RFP responses, and the development of tailored service solutions that address specific business needs.
Acting as a bridge between sales and delivery, this role requires a consultative approach to solution selling, with the ability to influence stakeholders and navigate complex deal cycles. The Service Sales Specialist applies strong subject‑matter expertise to position services effectively, develop proposals, and drive new business as well as expansion within existing accounts. Success in this role requires strong business acumen, independent judgment, and the ability to deliver customized solutions that create measurable customer value.
Responsibilities
Seek out new opportunities and expand and enhance existing opportunities to build and manage the pipeline in specialty area.
Maintain knowledge of competitors in the account to strategically position the company’s products and services better.
Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
Establish a professional, consultative relationship with the client, developing a core understanding of the unique business needs of the client within their industry.
Contribute to proposal development, negotiations and deal closings.
Work closely with and support the account manager, providing technical expertise and support, and participating in client engagements up to C‑level for more complex solutions in smaller accounts.
Focus on growing contractual renewals for mid‑size accounts with some complexity, to higher‑total‑contract‑value renewals.
Interface with internal and external/industry experts to anticipate customer needs and facilitate solutions development. Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.
Education and Experience Required
Bachelor’s degree or advanced degree or equivalent relevant experience required.
5+ years technical sales and integration experience required.
Demonstrated success in developing and selling customized services.
Technology‑based Solution Expertise appropriate for the position include: Wireless, Wired, WAN, Automation, Network Management.
Willingness to travel approximately 25% as needed; candidates based in or aligned to West Coast time zones are preferred, but not required.
Knowledge and Skills
Deep knowledge of solution and service offerings as well as competitors’ offerings, to be able to sell services attached products.
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
Understands the role of IT within area of specialization and how the company’s solutions differentially address specific vertical industry challenges as well as cross‑segment capabilities.
Negotiates and drives deals to ensure successful closes and high win rate.
Broad understanding of customer needs; applies standard as well as creative solutions to meet those needs.
Uses client engagement skills in collaboration with account leads to propose service solutions to client.
Leadership and initiative in successfully driving specialty sales in accounts – prospecting, negotiating and closing deals.
Translate product/services delivery knowledge into customer’s added business value.
Uses specialty knowledge to actively prospect within accounts to discover or cultivate sales opportunities.
Conceptualizes and articulates well‑targeted solutions in area of technical specialty – from proposal to contract sign‑off.
Ability to take a deal through the sales cycle including closing or supporting the close of a deal.
Demonstrates high service knowledge and professionalism in researching and sharing service‑related information with account teams and customers.
Understands the channel and works an effective plan to increase sales with partners.
Regular use of standard MS‑Office tools and SFDC reporting tools for updating deal profile and forecasting accurately.
Understands professional services as part of strategic product sales.
Good prioritization and team coordination skills to focus on key client opportunities and timely deliverables and next steps.
Additional Skills
Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Industry Knowledge, Intellectual Curiosity, Long‑Term Planning, Managing Ambiguity.
Benefits Health & Wellbeing: comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
Personal & Professional Development: investment in career growth with programs and mentorship.
Unconditional Inclusion: inclusive environment celebrating individual uniqueness and supporting work‑life balance.
Compensation United States of America: Annual Salary USD 166,000 – 322,000 in Massachusetts; 166,000 – 343,000 in California; 146,000 – 343,000 in Illinois & North Carolina & Texas. This range reflects the minimum to maximum combined base and target‑level sales compensation that would be paid if the hire performs at 100% of their sales plan. The mix of base salary and target‑level sales compensation is 60%/40%.
Equal Employment Opportunity HPE is an Equal Employment Opportunity, Veterans, Disabled, LGBTQ+ employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are made on the basis of qualifications, merit, and business need. HPE complies with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories.
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Job Description The Service Sales Business Development Specialist is responsible for driving growth of HPE's non‑maintenance services portfolio, including Professional Services, Advanced Services, and Education offerings aligned to HPE Networking solutions. The role focuses on proactively building pipeline and leading the pursuit of complex, outcome‑based service opportunities by partnering with account teams, service sales leaders, and solution architects. The individual will identify, qualify, and close opportunities while supporting customer engagements, RFP responses, and the development of tailored service solutions that address specific business needs.
Acting as a bridge between sales and delivery, this role requires a consultative approach to solution selling, with the ability to influence stakeholders and navigate complex deal cycles. The Service Sales Specialist applies strong subject‑matter expertise to position services effectively, develop proposals, and drive new business as well as expansion within existing accounts. Success in this role requires strong business acumen, independent judgment, and the ability to deliver customized solutions that create measurable customer value.
Responsibilities
Seek out new opportunities and expand and enhance existing opportunities to build and manage the pipeline in specialty area.
Maintain knowledge of competitors in the account to strategically position the company’s products and services better.
Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
Establish a professional, consultative relationship with the client, developing a core understanding of the unique business needs of the client within their industry.
Contribute to proposal development, negotiations and deal closings.
Work closely with and support the account manager, providing technical expertise and support, and participating in client engagements up to C‑level for more complex solutions in smaller accounts.
Focus on growing contractual renewals for mid‑size accounts with some complexity, to higher‑total‑contract‑value renewals.
Interface with internal and external/industry experts to anticipate customer needs and facilitate solutions development. Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.
Education and Experience Required
Bachelor’s degree or advanced degree or equivalent relevant experience required.
5+ years technical sales and integration experience required.
Demonstrated success in developing and selling customized services.
Technology‑based Solution Expertise appropriate for the position include: Wireless, Wired, WAN, Automation, Network Management.
Willingness to travel approximately 25% as needed; candidates based in or aligned to West Coast time zones are preferred, but not required.
Knowledge and Skills
Deep knowledge of solution and service offerings as well as competitors’ offerings, to be able to sell services attached products.
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
Understands the role of IT within area of specialization and how the company’s solutions differentially address specific vertical industry challenges as well as cross‑segment capabilities.
Negotiates and drives deals to ensure successful closes and high win rate.
Broad understanding of customer needs; applies standard as well as creative solutions to meet those needs.
Uses client engagement skills in collaboration with account leads to propose service solutions to client.
Leadership and initiative in successfully driving specialty sales in accounts – prospecting, negotiating and closing deals.
Translate product/services delivery knowledge into customer’s added business value.
Uses specialty knowledge to actively prospect within accounts to discover or cultivate sales opportunities.
Conceptualizes and articulates well‑targeted solutions in area of technical specialty – from proposal to contract sign‑off.
Ability to take a deal through the sales cycle including closing or supporting the close of a deal.
Demonstrates high service knowledge and professionalism in researching and sharing service‑related information with account teams and customers.
Understands the channel and works an effective plan to increase sales with partners.
Regular use of standard MS‑Office tools and SFDC reporting tools for updating deal profile and forecasting accurately.
Understands professional services as part of strategic product sales.
Good prioritization and team coordination skills to focus on key client opportunities and timely deliverables and next steps.
Additional Skills
Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Industry Knowledge, Intellectual Curiosity, Long‑Term Planning, Managing Ambiguity.
Benefits Health & Wellbeing: comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
Personal & Professional Development: investment in career growth with programs and mentorship.
Unconditional Inclusion: inclusive environment celebrating individual uniqueness and supporting work‑life balance.
Compensation United States of America: Annual Salary USD 166,000 – 322,000 in Massachusetts; 166,000 – 343,000 in California; 146,000 – 343,000 in Illinois & North Carolina & Texas. This range reflects the minimum to maximum combined base and target‑level sales compensation that would be paid if the hire performs at 100% of their sales plan. The mix of base salary and target‑level sales compensation is 60%/40%.
Equal Employment Opportunity HPE is an Equal Employment Opportunity, Veterans, Disabled, LGBTQ+ employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are made on the basis of qualifications, merit, and business need. HPE complies with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories.
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