Service Sales Business Development Specialist
Hewlett Packard Enterprise, Raleigh, NC, United States
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Job Description Service Sales Business Development Specialist
is responsible for driving growth of HPE’s non‑maintenance services portfolio, including Professional Services, Advanced Services, and Education offerings aligned to HPE Networking solutions. This role focuses on proactively building pipeline and leading the pursuit of complex, outcome‑based service opportunities by partnering with account teams, service sales leaders, and solution architects. The individual will identify, qualify, and close opportunities while supporting customer engagements, RFP responses, and the development of tailored service solutions that address specific business needs.
Acting as a bridge between sales and delivery, this role requires a consultative approach to solution selling, with the ability to influence stakeholders and navigate complex deal cycles. The Service Sales Specialist applies strong subject‑matter expertise to position services effectively, develop proposals, and drive new business as well as expansion within existing accounts. Success in this role requires strong business acumen, independent judgment, and the ability to deliver customized solutions that create measurable customer value.
Responsibilities
Seek out new opportunities and expand and enhance existing opportunities to build and manage the pipeline in the specialty area.
Maintain knowledge of competitors in the account to strategically position the company’s products and services better.
Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
Establish a professional, consultative relationship with the client by developing a core understanding of the client’s unique business needs within their industry.
Contribute to proposal development, negotiations, and deal closings.
Work closely with and support the account manager, providing technical expertise and support, and participate in client engagements up to C‑level for more complex solutions in smaller accounts.
Focus on growing contractual renewals for mid‑size accounts with some complexity to higher‑total contract‑value renewals.
Interface with internal and external/industry experts to anticipate customer needs and facilitate solutions development; build sales readiness and reduce client learning curve through effective knowledge transfer in the area of specialization.
Education and Experience Required
Bachelor’s degree, advanced degree, or equivalent relevant experience required.
5+ years technical sales and integration experience required.
Demonstrated success in developing and selling customized services.
Technology‑based solution expertise appropriate for the position includes Wireless, Wired, WAN, Automation, and Network Management.
Willingness to travel approximately 25% as needed; candidates based in or aligned to West Coast time zones are preferred, but not required.
Knowledge and Skills
Deep knowledge of solution and service offerings as well as competitor’s offerings, to be able to sell services attached to products.
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
Understands the role of IT within the area of specialization and how the company’s solutions differentially address specific vertical industry challenges as well as cross‑segment capabilities.
Negotiates and drives deals to ensure successful closings and high win rate.
Broad understanding of customer needs; applies standard and creative solutions to meet those needs.
Uses client‑engagement skills in collaboration with account leads to propose service solutions to clients.
Leads and initiates specialty sales in accounts – prospecting, negotiating, and closing deals.
Translates product/service delivery knowledge into customer’s added business value.
Uses specialty knowledge to actively prospect within accounts to discover or cultivate sales opportunities.
Conceptualizes and articulates well‑targeted solutions in the area of technical specialty – from proposal to contract sign‑off.
Attracts a deal through the sales cycle, including closing or supporting the close of a deal.
Demonstrates high service knowledge and professionalism in researching and sharing service‑related information with account teams and customers.
Understands the channel and works an effective plan to increase sales with partners.
Uses standard MS‑Office tools and SFDC reporting tools to update deal profiles and forecast accurately.
Understands professional services as part of strategic product sales.
Prioritizes and coordinates with teams to focus on key client opportunities and timely deliverables and next steps.
Additional Skills Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long‑Term Planning, Managing Ambiguity, {+ 6 more}
Benefits Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
Personal & Professional Development: We invest in your career because the better you are, the better we all are. We provide programs tailored to helping you reach any career goals you have – whether you want to become a knowledge expert in your field or apply your skills elsewhere.
Compensation Annual salary range for the United States of America:
Massachusetts: USD 166,000 – 322,000
California: USD 166,000 – 343,000
Illinois, North Carolina, Texas: USD 146,000 – 343,000
This range reflects the minimum to maximum combined base and target‑level sales compensation that would be paid if the hire performs at 100% of their sales plan. The on‑target pay mix is 60% base salary and 40% target‑level sales compensation.
Equality and Inclusion HPE is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring consideration of qualified applicants with criminal histories.
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Job Description Service Sales Business Development Specialist
is responsible for driving growth of HPE’s non‑maintenance services portfolio, including Professional Services, Advanced Services, and Education offerings aligned to HPE Networking solutions. This role focuses on proactively building pipeline and leading the pursuit of complex, outcome‑based service opportunities by partnering with account teams, service sales leaders, and solution architects. The individual will identify, qualify, and close opportunities while supporting customer engagements, RFP responses, and the development of tailored service solutions that address specific business needs.
Acting as a bridge between sales and delivery, this role requires a consultative approach to solution selling, with the ability to influence stakeholders and navigate complex deal cycles. The Service Sales Specialist applies strong subject‑matter expertise to position services effectively, develop proposals, and drive new business as well as expansion within existing accounts. Success in this role requires strong business acumen, independent judgment, and the ability to deliver customized solutions that create measurable customer value.
Responsibilities
Seek out new opportunities and expand and enhance existing opportunities to build and manage the pipeline in the specialty area.
Maintain knowledge of competitors in the account to strategically position the company’s products and services better.
Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
Establish a professional, consultative relationship with the client by developing a core understanding of the client’s unique business needs within their industry.
Contribute to proposal development, negotiations, and deal closings.
Work closely with and support the account manager, providing technical expertise and support, and participate in client engagements up to C‑level for more complex solutions in smaller accounts.
Focus on growing contractual renewals for mid‑size accounts with some complexity to higher‑total contract‑value renewals.
Interface with internal and external/industry experts to anticipate customer needs and facilitate solutions development; build sales readiness and reduce client learning curve through effective knowledge transfer in the area of specialization.
Education and Experience Required
Bachelor’s degree, advanced degree, or equivalent relevant experience required.
5+ years technical sales and integration experience required.
Demonstrated success in developing and selling customized services.
Technology‑based solution expertise appropriate for the position includes Wireless, Wired, WAN, Automation, and Network Management.
Willingness to travel approximately 25% as needed; candidates based in or aligned to West Coast time zones are preferred, but not required.
Knowledge and Skills
Deep knowledge of solution and service offerings as well as competitor’s offerings, to be able to sell services attached to products.
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
Understands the role of IT within the area of specialization and how the company’s solutions differentially address specific vertical industry challenges as well as cross‑segment capabilities.
Negotiates and drives deals to ensure successful closings and high win rate.
Broad understanding of customer needs; applies standard and creative solutions to meet those needs.
Uses client‑engagement skills in collaboration with account leads to propose service solutions to clients.
Leads and initiates specialty sales in accounts – prospecting, negotiating, and closing deals.
Translates product/service delivery knowledge into customer’s added business value.
Uses specialty knowledge to actively prospect within accounts to discover or cultivate sales opportunities.
Conceptualizes and articulates well‑targeted solutions in the area of technical specialty – from proposal to contract sign‑off.
Attracts a deal through the sales cycle, including closing or supporting the close of a deal.
Demonstrates high service knowledge and professionalism in researching and sharing service‑related information with account teams and customers.
Understands the channel and works an effective plan to increase sales with partners.
Uses standard MS‑Office tools and SFDC reporting tools to update deal profiles and forecast accurately.
Understands professional services as part of strategic product sales.
Prioritizes and coordinates with teams to focus on key client opportunities and timely deliverables and next steps.
Additional Skills Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long‑Term Planning, Managing Ambiguity, {+ 6 more}
Benefits Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
Personal & Professional Development: We invest in your career because the better you are, the better we all are. We provide programs tailored to helping you reach any career goals you have – whether you want to become a knowledge expert in your field or apply your skills elsewhere.
Compensation Annual salary range for the United States of America:
Massachusetts: USD 166,000 – 322,000
California: USD 166,000 – 343,000
Illinois, North Carolina, Texas: USD 146,000 – 343,000
This range reflects the minimum to maximum combined base and target‑level sales compensation that would be paid if the hire performs at 100% of their sales plan. The on‑target pay mix is 60% base salary and 40% target‑level sales compensation.
Equality and Inclusion HPE is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring consideration of qualified applicants with criminal histories.
#J-18808-Ljbffr