Entry Writer / Import Operations Coordinator

Entry Writer / Import Operations Coordinator

• Wood Dale, IL (Chicago Area)
• Full-time / Permanent
• Monday–Friday, 9:00 AM – 6:00 PM
• $30–40/hour（$62,400–$83,400/year）
• Non-Exempt

A well-established Japanese logistics company is seeking an experienced Entry Writer / Import Operations Coordinator to support air and ocean import operations.

This is a great opportunity for someone who enjoys working in a fast-paced international logistics environment and has strong attention to detail, customer service skills, and import documentation experience. A leading Japanese logistics company is seeking an experienced Entry Writer (Air & Ocean) to support import customs brokerage and logistics operations.

Key Responsibilities

Customs Declaration / Compliance

• Prepare and submit all necessary shipping information and customs declaration documents to the appropriate government agencies for timely cargo clearance
• Ensure customs declarations are completed accurately and in accordance with regulations
• Support timely customs processing requests from internal sales departments

Customer Quotations

• Research and provide quotations for current and prospective customers

Logistics Coordination

• Follow import department procedures and support daily logistics operations
• Communicate effectively with shippers, trucking companies, airlines, and customers
• Coordinate pickup and delivery schedules with carriers and customers
• Track freight and provide shipment status updates to customers
• Troubleshoot logistics issues and resolve operational matters in a timely manner
• Communicate with the head office regarding shipments, contracts, and related matters as needed
• Perform other logistics-related tasks as assigned

Data Entry / Billing Support

• Enter shipment and contract information into the company database accurately
• Support billing, payment processing, and freight charge verification
• Collect and verify freight charges and resolve discrepancies prior to vendor payment
• Assist with invoicing for air, ocean, and trucking files

Internal Communication / Compliance

• Participate in meetings and report issues to management as needed
• Ensure compliance with company policies, industry regulations, and confidentiality requirements
• Support process improvements and other departmental initiatives as appropriate

Qualifications

• 3–5 years of experience in import operations, freight forwarding, or customs documentation
• High school diploma or GED required
• Strong communication and coordination skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Professional, flexible, and able to respond effectively to multiple work demands

Preferred

• Customs Brokerage License is a plus, but not required