ViiV Healthcare (GSK) Associate Director, Field Reimbursement - Orlando, FL
GlaxoSmithKline, Orlando, FL, United States
The Associate Director, Field Reimbursement addresses a critical gap in the US healthcare system by simplifying and accelerating access to ViiV Healthcare’s long‑acting injectables. In a therapeutic area such as HIV/AIDS, where post‑prescribing access can involve multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, the Associate Director will educate healthcare providers, patients, and office staff on reimbursement and coverage to prevent access disruptions and support resolution of any complex issues that arise.
The ideal candidate thrives in a fast‑paced, complex environment, partners cross‑functionally both internally and externally, and is adaptable to a changing ecosystem. The candidate has demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners, and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
Basic Qualifications
Bachelor’s Degree
5 or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% or more of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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The ideal candidate thrives in a fast‑paced, complex environment, partners cross‑functionally both internally and externally, and is adaptable to a changing ecosystem. The candidate has demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners, and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
Basic Qualifications
Bachelor’s Degree
5 or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% or more of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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