Leasing Consultant
Caliber Living, Milledgeville, GA, United States
Overview
Company: Caliber Living
Location: Milledgeville, GA
Community: Revelry Flats
Position: Leasing Consultant
Job Status: Full-time
Job Type: Non-exempt / Hourly
Compensation: $14-16
Reports to: Community Manager or Leasing Manager
Position Summary The Leasing Consultant’s primary job is to rent apartments, whether it’s to a new prospect or a current resident. The Leasing Consultant will also be responsible to assist the Community Manager and Assistant Community Manager as directed.
Job-Specific Competencies
Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit.
Visually inspect entire property daily for cleanliness. Inspect and touch up model units.
Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents.
Maintain lease files per policy and procedure.
Accurately record traffic from all sources daily.
Convert a minimum of 30% of total traffic to leases.
Follow up with prospective residents including a phone call within 24 hours and a minimum of two additional follow up contacts.
Assist with planning and implementation of community marketing plan to generate traffic.
Outreach marketing visits on a weekly basis. Maintain leads and contacts.
Clean and maintain the property as required (e.g., pickup trash, operate trash compactor when necessary, carry cleaning supplies, and prepare apartments to resident-ready standards).
Document all occurrences which require the Community Director’s attention.
Record resident service requests accurately to assist the serviceteam in timely completion.
Schedule and inspect apartments for turnkey service.
Receive and acknowledge resident notices and prepare files.
Assist in lease renewal procedures by:
Completing lease renewal printouts and submitting to Community Director for approval;
Contacting each resident by phone prior to 75 days before the end of their initial term;
Sending renewal letters to residents not reached by phone;
Typing new leases and applicable addendums.
Assemble move-in packages.
Maintain market survey of competitor rates up to date and visit competitors periodically.
Keep all filing current.
Schedule guest apartment and clubhouse rentals.
Operate office alarm system in conjunction with opening and closing the office.
Deliver thorough move-in presentations to new residents.
Calculate daily rent, pro-rata charges, late fees, and percentages; perform basic arithmetic as required.
Communicate clearly to residents, both verbally and in writing, using proper grammar and spelling.
Maintain a complete, clean, and professional appearance consistent with company policy.
Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect; respond to concerns with urgency.
Assist the Community Director and Assistant Community Director with other tasks as required.
Comply with Caliber policies and participate in the company’s vision and values.
Be punctual and present at work as scheduled; flexible with work hours including weekends, evenings, and holidays as needed.
Additional duties as assigned.
Position Qualifications Education High school diploma required; college degree preferred.
Skills & Abilities Excellent communication, telephone etiquette, and interpersonal skills. Ability to work with residents and team members in a professional manner.
Computer Skills MS Word, MS Excel, MS Outlook, Entrada, and Google Suite.
Certificates & Licenses Valid driver’s license and current automobile insurance required. Individual must furnish their own reliable transportation.
Other Requirements Strong written and verbal communication; basic understanding of Federal, State and local Fair Housing laws.
Work Environment The work environment involves typical office, meeting, and residential site settings. Normal safety precautions are required. Work area is adequately lit, heated, and ventilated. Occasional exposure to dirty or hazardous conditions may occur when inspecting vacated units.
#J-18808-Ljbffr
Location: Milledgeville, GA
Community: Revelry Flats
Position: Leasing Consultant
Job Status: Full-time
Job Type: Non-exempt / Hourly
Compensation: $14-16
Reports to: Community Manager or Leasing Manager
Position Summary The Leasing Consultant’s primary job is to rent apartments, whether it’s to a new prospect or a current resident. The Leasing Consultant will also be responsible to assist the Community Manager and Assistant Community Manager as directed.
Job-Specific Competencies
Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit.
Visually inspect entire property daily for cleanliness. Inspect and touch up model units.
Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents.
Maintain lease files per policy and procedure.
Accurately record traffic from all sources daily.
Convert a minimum of 30% of total traffic to leases.
Follow up with prospective residents including a phone call within 24 hours and a minimum of two additional follow up contacts.
Assist with planning and implementation of community marketing plan to generate traffic.
Outreach marketing visits on a weekly basis. Maintain leads and contacts.
Clean and maintain the property as required (e.g., pickup trash, operate trash compactor when necessary, carry cleaning supplies, and prepare apartments to resident-ready standards).
Document all occurrences which require the Community Director’s attention.
Record resident service requests accurately to assist the serviceteam in timely completion.
Schedule and inspect apartments for turnkey service.
Receive and acknowledge resident notices and prepare files.
Assist in lease renewal procedures by:
Completing lease renewal printouts and submitting to Community Director for approval;
Contacting each resident by phone prior to 75 days before the end of their initial term;
Sending renewal letters to residents not reached by phone;
Typing new leases and applicable addendums.
Assemble move-in packages.
Maintain market survey of competitor rates up to date and visit competitors periodically.
Keep all filing current.
Schedule guest apartment and clubhouse rentals.
Operate office alarm system in conjunction with opening and closing the office.
Deliver thorough move-in presentations to new residents.
Calculate daily rent, pro-rata charges, late fees, and percentages; perform basic arithmetic as required.
Communicate clearly to residents, both verbally and in writing, using proper grammar and spelling.
Maintain a complete, clean, and professional appearance consistent with company policy.
Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect; respond to concerns with urgency.
Assist the Community Director and Assistant Community Director with other tasks as required.
Comply with Caliber policies and participate in the company’s vision and values.
Be punctual and present at work as scheduled; flexible with work hours including weekends, evenings, and holidays as needed.
Additional duties as assigned.
Position Qualifications Education High school diploma required; college degree preferred.
Skills & Abilities Excellent communication, telephone etiquette, and interpersonal skills. Ability to work with residents and team members in a professional manner.
Computer Skills MS Word, MS Excel, MS Outlook, Entrada, and Google Suite.
Certificates & Licenses Valid driver’s license and current automobile insurance required. Individual must furnish their own reliable transportation.
Other Requirements Strong written and verbal communication; basic understanding of Federal, State and local Fair Housing laws.
Work Environment The work environment involves typical office, meeting, and residential site settings. Normal safety precautions are required. Work area is adequately lit, heated, and ventilated. Occasional exposure to dirty or hazardous conditions may occur when inspecting vacated units.
#J-18808-Ljbffr