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Strategic BPO & Salesforce Operations Lead

Salesforce, New York, NY, United States


A leading global tech company is seeking a Business Process Senior Manager to oversee the operational performance and optimization of its Business Process Outsourcing ecosystem. This role will involve managing vendor relationships, ensuring compliance with SLAs, and leading initiatives for continuous process improvement through methodologies like Six Sigma and Lean. With a competitive base salary ranging from $143,400 to $216,900 annually, the company also offers comprehensive benefits including health support and a 401(k) plan. #J-18808-Ljbffr