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Strategic BPO & Salesforce Operations Lead

Salesforce, Los Angeles, CA, United States


A leading software company in Los Angeles is seeking a Business Process Senior Manager to oversee vendor management and performance optimization within the Business Process Outsourcing ecosystem. The role entails managing vendor relationships, ensuring compliance with service level agreements, and driving continuous improvement processes leveraging methodologies like Six Sigma. The ideal candidate will have substantial experience in strategic partnerships and change management. Competitive compensation includes a salary range of $143,400 - $216,900 annually, plus benefits. #J-18808-Ljbffr