Sales Engineer
ACR Supply Co., Winston Salem, NC, United States
What You’ll Do:
The Sales Engineer partners with HVAC contractors, consulting engineers, and internal teams to design and support engineered product solutions. This role has a focus primarily in commercial refrigeration. You’ll help scope equipment, interpret specifications, deliver quotes, and provide jobsite and design support throughout the sales cycle. It is expected that the Sales Engineer will work a minimum of 42.5 hours per week in accordance to the standard department hours of 7:00am – 4:30pm, Monday – Friday. Occasional evening and weekend work may be required as job duties demand.
Key Responsibilities:
Cradle to grave sales process and project management oversight in commercial refrigeration
Take orders, invoice, and quote (warranties and credits)
Secure and renew orders and arrange delivery
Keep manufacturer and customer level pricing current
Provide sales, service and technical support with applied products explaining products or services to customers and prospective customers
Develop new territories and customers
Work collaboratively with marketing and sales teams to develop targeted marketing strategies, better understand customer requirements, and provide sales support
Provide first time technical support in refrigeration, HVAC, and Controls based on specialty and prepare and deliver technical presentations
Develop relationships with Consulting Engineers, Design Engineers, and Mechanical Contractors. Develop and maintain relationships with applied products and related vendors
Keep accurate and legible computerized notes (Notepad)
Travel: This position requires occasional travel between stores, market areas, vendor conventions, and customer sites.
What You’ll Bring:
2 year Associate degree in HVAC or equal
3 years paid experience in the commercial HVAC industry
5 years sales/customer service experience
1 year field experience in commercial refrigeration
Experience presenting material or curriculum in a variety of settings and audience sizes
Tridium Certification or successful completion of certification within one year of employment
Proficient in HVAC&R Systems and Application
Current and Valid Driver’s License with clean driving record
Bachelors Degree in mechanical engineering or similar(preferred)
5 years commercial HVAC industry experience with related product knowledge(preferred)
2 years using sales and customer tracking software such as Stratmax and Salesforce(preferred)
Proven year over year positive sales growth for at least two consecutive years(preferred)
Certification in HVAC platforms, VRF, or building automation manufactures(preferred)
Johnson Controls PCT/CCT certification or equivalent(preferred)
1 year experience with Niagara, FX workbench, and or other control platforms(preferred)
Possesses a strong work ethic and a high standard of integrity and strong communication skills.
Exhibits excellent interpersonal skills, sound business judgment and the capacity for continued growth and contributions to the Company.
Creates and nurtures a positive team culture, works to achieve the highest levels of customer satisfaction.
Possesses analytical skills necessary to identify key areas of opportunity.
Knowledge of the HVAC industry products/practices
Sales and relationship building skills
Ability to work independently and multitask in a fast-paced environment
Demonstrated ability to learn/use new technology
Attention to detail and self motivation
Strong Critical Thinking and problem solving ability
Strong active listening and social perceptiveness
Proficient in Microsoft Office Software Suite
Meet physical demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Where You’ll be Working: This position works in a variety of locations and conditions and is often required to spend many hours driving or riding in a vehicle. While some outside work may be required with exposure to weather conditions, majority of this position is worked inside an air-conditioned office and client facilities. Some overnight travel and fights as needed. Business-use of personal cell phone required.
What You Can Look Forward To: Benefits & Perks (for eligible associates)!
Paid time off and Paid holidays off
Supplemental insurance
Volunteer paid time off
AAA roadside assistance
401k program with company match
Family fun day
Personal and professional development and training
A supportive work culture… and the list goes on!
ACR Supply Company is committed to Equal Employment Opportunity. Reasonable accommodations are available for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, you can call us at 919-765-8398
#J-18808-Ljbffr
Key Responsibilities:
Cradle to grave sales process and project management oversight in commercial refrigeration
Take orders, invoice, and quote (warranties and credits)
Secure and renew orders and arrange delivery
Keep manufacturer and customer level pricing current
Provide sales, service and technical support with applied products explaining products or services to customers and prospective customers
Develop new territories and customers
Work collaboratively with marketing and sales teams to develop targeted marketing strategies, better understand customer requirements, and provide sales support
Provide first time technical support in refrigeration, HVAC, and Controls based on specialty and prepare and deliver technical presentations
Develop relationships with Consulting Engineers, Design Engineers, and Mechanical Contractors. Develop and maintain relationships with applied products and related vendors
Keep accurate and legible computerized notes (Notepad)
Travel: This position requires occasional travel between stores, market areas, vendor conventions, and customer sites.
What You’ll Bring:
2 year Associate degree in HVAC or equal
3 years paid experience in the commercial HVAC industry
5 years sales/customer service experience
1 year field experience in commercial refrigeration
Experience presenting material or curriculum in a variety of settings and audience sizes
Tridium Certification or successful completion of certification within one year of employment
Proficient in HVAC&R Systems and Application
Current and Valid Driver’s License with clean driving record
Bachelors Degree in mechanical engineering or similar(preferred)
5 years commercial HVAC industry experience with related product knowledge(preferred)
2 years using sales and customer tracking software such as Stratmax and Salesforce(preferred)
Proven year over year positive sales growth for at least two consecutive years(preferred)
Certification in HVAC platforms, VRF, or building automation manufactures(preferred)
Johnson Controls PCT/CCT certification or equivalent(preferred)
1 year experience with Niagara, FX workbench, and or other control platforms(preferred)
Possesses a strong work ethic and a high standard of integrity and strong communication skills.
Exhibits excellent interpersonal skills, sound business judgment and the capacity for continued growth and contributions to the Company.
Creates and nurtures a positive team culture, works to achieve the highest levels of customer satisfaction.
Possesses analytical skills necessary to identify key areas of opportunity.
Knowledge of the HVAC industry products/practices
Sales and relationship building skills
Ability to work independently and multitask in a fast-paced environment
Demonstrated ability to learn/use new technology
Attention to detail and self motivation
Strong Critical Thinking and problem solving ability
Strong active listening and social perceptiveness
Proficient in Microsoft Office Software Suite
Meet physical demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Where You’ll be Working: This position works in a variety of locations and conditions and is often required to spend many hours driving or riding in a vehicle. While some outside work may be required with exposure to weather conditions, majority of this position is worked inside an air-conditioned office and client facilities. Some overnight travel and fights as needed. Business-use of personal cell phone required.
What You Can Look Forward To: Benefits & Perks (for eligible associates)!
Paid time off and Paid holidays off
Supplemental insurance
Volunteer paid time off
AAA roadside assistance
401k program with company match
Family fun day
Personal and professional development and training
A supportive work culture… and the list goes on!
ACR Supply Company is committed to Equal Employment Opportunity. Reasonable accommodations are available for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, you can call us at 919-765-8398
#J-18808-Ljbffr