Leasing Professional
Sudberry Properties, Inc., San Diego, CA, United States
This position is responsible for providing exceptional customer service to residents and potential residents, while utilizing professional sales and marketing techniques, and solid customer service skills to maintain high occupancy at the apartment property.
Job Responsibilities
Meets and greets prospective residents, in a timely and friendly manner.
Qualifies applicants for apartments in a thorough and timely manner.
Coordinates with maintenance staff to ensure smooth move-ins for the new residents.
Maintains thorough and up-to-date rental files. Accurately enters rental data into the computer.
Prepares leases for and oversees the signing of leases by new residents.
Assists in completion of monthly administrative tasks and ensures property's paperwork is organized and complete; including, but not limited to: posting monthly rent checks, sending out late notices, and processing lease renewals.
Interacts with residents in a professional manner to resolve maintenance issues, handle complaints, and ensure timely payment of rents. Demonstrated drive to succeed in a sales-goal and commission-based environment.
Proven ability to set and achieve sales goals.
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
Strong organizational, presentation and communication skills, with high professionalism.
Requirements
Minimum of 2+ years of property management experience and/or customer service in a related field
Experience in 300+ unit properties is desirable
Proficiency with Microsoft Office Suite, Yardi, Rent Cafe and On‑Site credit software
Strong interpersonal skills and problem‑solving ability
Excellent oral and written communications skills, including presentation skills
Solid business logic and ability to analyze and prioritize tasks assigned
Follows instructions, performs duties with minimal supervision and is a team player
Works effectively with owner, managers and colleagues. Positive and professional attitude at all times
This position is required to work weekends.
Preferred
Bachelor or Associates Degree
Prior experience in residential or retail sales
Physical Demands
Must be able to lift, push, pull, and/or move up to 10 pounds. Regularly required to sit, stand, walk, open doors.
Communication
Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management, and co-workers within the company as well as with outside vendors. Can be part of a team. Follows instructions and responds to management's discretion. Takes constructive criticism and uses it as a learning tool.
Attendance And Punctuality
Is consistently at work and on time. Regularly required to work weekends.
SPI offers a comprehensive benefits package, competitive salary and bonus potential designed to recognize and reward employees with superior performance at the individual, team, and company levels.
Job Type: Full-time/ Non-Exempt
Salary: $23.00 - $24.50 per hour
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Job Responsibilities
Meets and greets prospective residents, in a timely and friendly manner.
Qualifies applicants for apartments in a thorough and timely manner.
Coordinates with maintenance staff to ensure smooth move-ins for the new residents.
Maintains thorough and up-to-date rental files. Accurately enters rental data into the computer.
Prepares leases for and oversees the signing of leases by new residents.
Assists in completion of monthly administrative tasks and ensures property's paperwork is organized and complete; including, but not limited to: posting monthly rent checks, sending out late notices, and processing lease renewals.
Interacts with residents in a professional manner to resolve maintenance issues, handle complaints, and ensure timely payment of rents. Demonstrated drive to succeed in a sales-goal and commission-based environment.
Proven ability to set and achieve sales goals.
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
Strong organizational, presentation and communication skills, with high professionalism.
Requirements
Minimum of 2+ years of property management experience and/or customer service in a related field
Experience in 300+ unit properties is desirable
Proficiency with Microsoft Office Suite, Yardi, Rent Cafe and On‑Site credit software
Strong interpersonal skills and problem‑solving ability
Excellent oral and written communications skills, including presentation skills
Solid business logic and ability to analyze and prioritize tasks assigned
Follows instructions, performs duties with minimal supervision and is a team player
Works effectively with owner, managers and colleagues. Positive and professional attitude at all times
This position is required to work weekends.
Preferred
Bachelor or Associates Degree
Prior experience in residential or retail sales
Physical Demands
Must be able to lift, push, pull, and/or move up to 10 pounds. Regularly required to sit, stand, walk, open doors.
Communication
Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management, and co-workers within the company as well as with outside vendors. Can be part of a team. Follows instructions and responds to management's discretion. Takes constructive criticism and uses it as a learning tool.
Attendance And Punctuality
Is consistently at work and on time. Regularly required to work weekends.
SPI offers a comprehensive benefits package, competitive salary and bonus potential designed to recognize and reward employees with superior performance at the individual, team, and company levels.
Job Type: Full-time/ Non-Exempt
Salary: $23.00 - $24.50 per hour
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