Assistant Director of Institutional Research
Christopher Newport University, Newport News, VA, United States
Chief Objective of Position
The Assistant Director of Institutional Research supports the university’s mission by providing advanced data analysis, reporting, and strategic insights that inform decision‑making and foster institutional effectiveness. A primary focus of this role is the development, implementation, and maintenance of a centralized university data system to enhance accessibility and understanding of institutional data. This position also oversees preparation of both standard reports and ad‑hoc analyses to meet evolving needs of stakeholders.
Work Tasks Data System Development and Maintenance
Actively participates in ERP modernization initiatives, including contributing to data governance discussions, evaluating changes to data access and reporting infrastructure, and ensuring continuity of institutional reporting through system transitions.
Collaborate with stakeholders across the university to design and develop a centralized data that integrates critical institutional data.
Utilize data visualization tools (Tableau, Power BI, or similar) to create interactive dashboards and reports that cater to a wide range of audiences.
Ensure accuracy, security, and usability of the system by developing protocols for data integrity and regular system updates.
Assist in the maintenance and enhancement of institutional datasets.
Work to enhance university data storage, retrieval, and accessibility.
Coordinate and contribute to matters of data quality, ensuring that institutional data is consistent, accurate, and complete.
Data Collection and Analysis
Conduct analysis of institutional data for planning, evaluation, and assessment.
Collaborate with colleagues from across the university in the collection, analysis, and reporting of institutional data.
Identify and collect university‑wide facts and figures for archiving.
Support planning and program evaluation efforts of the university.
Coordinate and contribute to data analysis and dissemination of associated information.
Support the university’s ongoing program review process and college accreditation reporting needs.
Coordinate and assist in the collection, verification, and analysis of institutional, instructional, and student data supporting routine reporting, non‑routine requests for information, state and federally mandated reporting, external surveys, and compliance with other accrediting agencies.
Ensure institutional compliance and timely submissions.
Institutional Research and Reporting
Conduct and disseminate both routine and ad‑hoc analyses to support decision‑making, planning, accreditation, and compliance efforts.
Prepare standard reports, including institutional performance metrics, enrollment trends, and retention analyses.
Respond to requests for custom data insights by creating targeted reports and visualizations.
Collaboration and Consultation
Partner with academic and administrative units (University Registrar, Office of the Provost, Human Resources, Student Affairs) to understand data needs and provide actionable insights.
Provide consultation to end‑users on accessing and interpreting data.
Maintain a positive and professional customer service, fostering relations within the office/department and with students, faculty, staff, guests, and employees.
Continuous Improvement
Monitor and evaluate trends in institutional research and data visualization, recommending new tools and approaches as needed.
Stay informed about emerging best practices in institutional research and higher education analytics.
Special Projects and Additional Duties
Serve as an institutional research representative in university‑wide data governance and system modernization efforts, contributing IR perspective to decisions about data definitions, access, and reporting architecture.
Participate in and lead special projects that support institutional goals, including data initiatives and cross‑departmental collaborations.
In the absence of the Director, serve as the Director.
Perform other duties as assigned by the Director of Institutional Research to meet evolving needs of the university.
Knowledge, Skills, Abilities (KSAs)
Detail‑oriented with strong problem‑solving skills.
Strong interpersonal and communication skills.
Strong quantitative and analytical skills.
Strong information management and retrieval skills.
Proficiency in computer technologies, including word‑processing, spreadsheet, reporting, and statistical software.
Excellent organizational skills.
Ability to exercise discretion when working with sensitive and confidential information.
Ability to multitask a wide variety of unrelated projects while meeting firm deadlines.
Required Education Master’s Degree, or a Bachelor’s Degree with work experience that equates to an advanced degree.
Experience Required
Experience analyzing data from a variety of sources.
Experience interpreting and applying policies and guidelines.
Experience using office, statistical, and/or reporting software.
Additional Consideration – Experience
Experience working in/with Institutional Research or in a college/university setting.
Functional experience in admissions, financial aid, student records, enrollment management, or related area at the college/university level.
Experience in data extraction or report writing from a large‑scale relational database such as Banner.
Experience with Tableau, SAS, SPSS; TOAD, SQL, Crystal Reports; Ellucian Banner; MS Office Suite.
Experience working with sensitive and confidential information appropriately.
Experience with cloud‑based ERP or SaaS platforms related to data access, reporting infrastructure, or integration with institutional analytics environments.
Experience automating IPEDS or state‑level reporting using SQL or R.
Familiarity with API integrations between ERP systems (Banner) and visualization tiers.
Advanced knowledge of data modeling (Star Schema, Snowflake) for institutional effectiveness.
Salary Information Salary commensurate with education and experience.
Telework Eligibility Position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed and is subject to supervisor approval.
EEO/Diversity Statement Christopher Newport University, an EO Employer, is fully committed to access and opportunity. Notice of Non‑Discrimination & Title IX Policy Statement.
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Work Tasks Data System Development and Maintenance
Actively participates in ERP modernization initiatives, including contributing to data governance discussions, evaluating changes to data access and reporting infrastructure, and ensuring continuity of institutional reporting through system transitions.
Collaborate with stakeholders across the university to design and develop a centralized data that integrates critical institutional data.
Utilize data visualization tools (Tableau, Power BI, or similar) to create interactive dashboards and reports that cater to a wide range of audiences.
Ensure accuracy, security, and usability of the system by developing protocols for data integrity and regular system updates.
Assist in the maintenance and enhancement of institutional datasets.
Work to enhance university data storage, retrieval, and accessibility.
Coordinate and contribute to matters of data quality, ensuring that institutional data is consistent, accurate, and complete.
Data Collection and Analysis
Conduct analysis of institutional data for planning, evaluation, and assessment.
Collaborate with colleagues from across the university in the collection, analysis, and reporting of institutional data.
Identify and collect university‑wide facts and figures for archiving.
Support planning and program evaluation efforts of the university.
Coordinate and contribute to data analysis and dissemination of associated information.
Support the university’s ongoing program review process and college accreditation reporting needs.
Coordinate and assist in the collection, verification, and analysis of institutional, instructional, and student data supporting routine reporting, non‑routine requests for information, state and federally mandated reporting, external surveys, and compliance with other accrediting agencies.
Ensure institutional compliance and timely submissions.
Institutional Research and Reporting
Conduct and disseminate both routine and ad‑hoc analyses to support decision‑making, planning, accreditation, and compliance efforts.
Prepare standard reports, including institutional performance metrics, enrollment trends, and retention analyses.
Respond to requests for custom data insights by creating targeted reports and visualizations.
Collaboration and Consultation
Partner with academic and administrative units (University Registrar, Office of the Provost, Human Resources, Student Affairs) to understand data needs and provide actionable insights.
Provide consultation to end‑users on accessing and interpreting data.
Maintain a positive and professional customer service, fostering relations within the office/department and with students, faculty, staff, guests, and employees.
Continuous Improvement
Monitor and evaluate trends in institutional research and data visualization, recommending new tools and approaches as needed.
Stay informed about emerging best practices in institutional research and higher education analytics.
Special Projects and Additional Duties
Serve as an institutional research representative in university‑wide data governance and system modernization efforts, contributing IR perspective to decisions about data definitions, access, and reporting architecture.
Participate in and lead special projects that support institutional goals, including data initiatives and cross‑departmental collaborations.
In the absence of the Director, serve as the Director.
Perform other duties as assigned by the Director of Institutional Research to meet evolving needs of the university.
Knowledge, Skills, Abilities (KSAs)
Detail‑oriented with strong problem‑solving skills.
Strong interpersonal and communication skills.
Strong quantitative and analytical skills.
Strong information management and retrieval skills.
Proficiency in computer technologies, including word‑processing, spreadsheet, reporting, and statistical software.
Excellent organizational skills.
Ability to exercise discretion when working with sensitive and confidential information.
Ability to multitask a wide variety of unrelated projects while meeting firm deadlines.
Required Education Master’s Degree, or a Bachelor’s Degree with work experience that equates to an advanced degree.
Experience Required
Experience analyzing data from a variety of sources.
Experience interpreting and applying policies and guidelines.
Experience using office, statistical, and/or reporting software.
Additional Consideration – Experience
Experience working in/with Institutional Research or in a college/university setting.
Functional experience in admissions, financial aid, student records, enrollment management, or related area at the college/university level.
Experience in data extraction or report writing from a large‑scale relational database such as Banner.
Experience with Tableau, SAS, SPSS; TOAD, SQL, Crystal Reports; Ellucian Banner; MS Office Suite.
Experience working with sensitive and confidential information appropriately.
Experience with cloud‑based ERP or SaaS platforms related to data access, reporting infrastructure, or integration with institutional analytics environments.
Experience automating IPEDS or state‑level reporting using SQL or R.
Familiarity with API integrations between ERP systems (Banner) and visualization tiers.
Advanced knowledge of data modeling (Star Schema, Snowflake) for institutional effectiveness.
Salary Information Salary commensurate with education and experience.
Telework Eligibility Position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed and is subject to supervisor approval.
EEO/Diversity Statement Christopher Newport University, an EO Employer, is fully committed to access and opportunity. Notice of Non‑Discrimination & Title IX Policy Statement.
#J-18808-Ljbffr