Lead Community Health Worker
Mass General Brigham, Boston, MA, United States
Position Details
Site: The General Hospital Corporation
Onsite; Work Location: 15-33 Tufts Street
Scheduled Weekly Hours: 40
Job Summary Responsible for overseeing and coordinating community health programs and activities, providing leadership, training, and guidance to Community Health staff. Programs may include exercise, mental health, medication management, nutrition, health care system navigation, substance use, and other health behaviors. The role collaborates with healthcare providers to ensure patients receive appropriate care and support services, improving health outcomes. The incumbent may also allocate work and manage staff in the absence of the Manager.
Essential Functions
Collaborate with healthcare providers, community organizations, and other stakeholders to develop and implement effective strategies that improve health outcomes.
Ensure compliance with regulatory requirements and program standards.
Collect and analyze data to measure program effectiveness and identify opportunities for improvement.
Assist families in applying for social services, including Medicaid and WIC.
Provide daily contact and resource navigation peer support to community health workers.
Direct patients/families to additional resources as needed.
Maintain participant charts and EHR updates, providing progress notes according to organizational standards.
Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
Assist family members in understanding, dealing with, or supporting the client or patient.
Qualifications Education requirements: Bachelor's Degree in Public Health, Social Work, or a related field.
Experience: 3-5 years in community outreach, health education, or a related field (experience recognised in lieu of a degree is acceptable).
Strong communication and interpersonal skills for interacting with various populations.
Ability to work independently and as part of a team.
Strong organizational and project management skills.
Basic computer skills, including Microsoft Office and database management.
Bilingual skills preferred.
Physical Requirements
Standing 34‑66%
Walking 34‑66%
Sitting Occasionally (3‑33%)
Lifting frequently 34‑66% (35lbs+, assisted device)
Carrying frequently 34‑66% (20‑35lbs)
Pushing occasionally 3‑33%
Pulling occasionally 3‑33%
Climbing rarely ( Balancing frequently 34‑66%
Stooping occasionally 3‑33%
Kneeling occasionally 3‑33%
Crouching occasionally 3‑33%
Crawling rarely ( Reaching frequently 34‑66%
Handling (gross manipulation) frequently 34‑66%
Fingering (fine manipulation) frequently 34‑66%
Feeling constantly 67‑100%
Foot use rarely ( Vision - far & near constantly 67‑100%
Talking constantly 67‑100%
Hearing constantly 67‑100%
Compensation Minimum Starting Pay: $27.15 per hour.
Pay Range: $23.34 – $33.37 per hour.
Benefits In addition to competitive base pay, the organization offers comprehensive benefits, career advancement opportunities, differentials, bonuses, and recognition programs.
EEO Statement 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or any status protected under law. Individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges. Accommodation requests may be directed to Human Resources at (857)‑282‑7642.
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Onsite; Work Location: 15-33 Tufts Street
Scheduled Weekly Hours: 40
Job Summary Responsible for overseeing and coordinating community health programs and activities, providing leadership, training, and guidance to Community Health staff. Programs may include exercise, mental health, medication management, nutrition, health care system navigation, substance use, and other health behaviors. The role collaborates with healthcare providers to ensure patients receive appropriate care and support services, improving health outcomes. The incumbent may also allocate work and manage staff in the absence of the Manager.
Essential Functions
Collaborate with healthcare providers, community organizations, and other stakeholders to develop and implement effective strategies that improve health outcomes.
Ensure compliance with regulatory requirements and program standards.
Collect and analyze data to measure program effectiveness and identify opportunities for improvement.
Assist families in applying for social services, including Medicaid and WIC.
Provide daily contact and resource navigation peer support to community health workers.
Direct patients/families to additional resources as needed.
Maintain participant charts and EHR updates, providing progress notes according to organizational standards.
Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
Assist family members in understanding, dealing with, or supporting the client or patient.
Qualifications Education requirements: Bachelor's Degree in Public Health, Social Work, or a related field.
Experience: 3-5 years in community outreach, health education, or a related field (experience recognised in lieu of a degree is acceptable).
Strong communication and interpersonal skills for interacting with various populations.
Ability to work independently and as part of a team.
Strong organizational and project management skills.
Basic computer skills, including Microsoft Office and database management.
Bilingual skills preferred.
Physical Requirements
Standing 34‑66%
Walking 34‑66%
Sitting Occasionally (3‑33%)
Lifting frequently 34‑66% (35lbs+, assisted device)
Carrying frequently 34‑66% (20‑35lbs)
Pushing occasionally 3‑33%
Pulling occasionally 3‑33%
Climbing rarely ( Balancing frequently 34‑66%
Stooping occasionally 3‑33%
Kneeling occasionally 3‑33%
Crouching occasionally 3‑33%
Crawling rarely ( Reaching frequently 34‑66%
Handling (gross manipulation) frequently 34‑66%
Fingering (fine manipulation) frequently 34‑66%
Feeling constantly 67‑100%
Foot use rarely ( Vision - far & near constantly 67‑100%
Talking constantly 67‑100%
Hearing constantly 67‑100%
Compensation Minimum Starting Pay: $27.15 per hour.
Pay Range: $23.34 – $33.37 per hour.
Benefits In addition to competitive base pay, the organization offers comprehensive benefits, career advancement opportunities, differentials, bonuses, and recognition programs.
EEO Statement 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or any status protected under law. Individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges. Accommodation requests may be directed to Human Resources at (857)‑282‑7642.
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