Student Engagement Specialist
Binghamton University, State University of New York, Binghamton, NY, United States
Student Engagement Specialist (SL-3)
Department: SAASE
Location: Binghamton, NY
Salary: $57,500 - $62,000
Job Description The Student Engagement Specialist works closely with the Director of SAASE to promote and support B-Engaged, the University's student engagement platform. They develop marketing initiatives, deliver training, and provide user support for students, student organizations, campus offices, and university leadership.
Responsibilities
Develop and implement digital and traditional marketing initiatives to promote B-Engaged and other engagement programs.
Oversee and maintain the B-Engaged Ambassadors program, including recruitment, training, and coordination of student ambassadors.
Design and deliver training to help users understand how to use B-Engaged effectively.
Collaborate directly with campus partners to increase utilization and value of B-Engaged, helping them identify ways the platform can help them reach their goals while strengthening the data in the system.
Develop marketing and training materials to support other key programs and initiatives led by the office.
Guide technical and non-technical users in navigating and getting the most out of B-Engaged and other office tools.
Work with campus partners, SAASE staff, and the vendor to troubleshoot, set up, and optimize platform capabilities.
Coordinate closely with the Director, other SAASE staff, campus IT, and the vendor to communicate platform needs, raise issues, and support ongoing system operations.
Support the general administrative and organizational needs within the office and act as a liaison between the Director and other university staff with respect to administrative matters as needed.
Occasional evening, night, or weekend work may be required if the situation warrants this need.
Requirements
Bachelor's degree (or higher).
Experience developing and implementing creative marketing campaigns and initiatives for diverse audiences.
Personal organizational and project management skills and the ability to manage multiple projects and deadlines simultaneously while maintaining quality.
Experience designing and delivering training for diverse audiences.
Experience providing user support for software platforms or technology tools.
Ability to organize, coordinate, and motivate a small team.
Ability to work effectively with a wide range of campus constituencies.
Preferred
Master's degree in Marketing, Communications, Business, Social Sciences, Student Affairs, or a related field.
Experience managing social media accounts and developing digital content.
Experience with campus engagement platforms (e.g., CampusGroups, Engage).
Experience analyzing and communicating engagement data.
Experience supervising student staff or volunteers.
Visa and E-Verify Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, Binghamton University is not an E-Verify employer.
Special Notes
This position is considered a Campus Security Authority for purposes of Clery Act compliance.
Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.
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Location: Binghamton, NY
Salary: $57,500 - $62,000
Job Description The Student Engagement Specialist works closely with the Director of SAASE to promote and support B-Engaged, the University's student engagement platform. They develop marketing initiatives, deliver training, and provide user support for students, student organizations, campus offices, and university leadership.
Responsibilities
Develop and implement digital and traditional marketing initiatives to promote B-Engaged and other engagement programs.
Oversee and maintain the B-Engaged Ambassadors program, including recruitment, training, and coordination of student ambassadors.
Design and deliver training to help users understand how to use B-Engaged effectively.
Collaborate directly with campus partners to increase utilization and value of B-Engaged, helping them identify ways the platform can help them reach their goals while strengthening the data in the system.
Develop marketing and training materials to support other key programs and initiatives led by the office.
Guide technical and non-technical users in navigating and getting the most out of B-Engaged and other office tools.
Work with campus partners, SAASE staff, and the vendor to troubleshoot, set up, and optimize platform capabilities.
Coordinate closely with the Director, other SAASE staff, campus IT, and the vendor to communicate platform needs, raise issues, and support ongoing system operations.
Support the general administrative and organizational needs within the office and act as a liaison between the Director and other university staff with respect to administrative matters as needed.
Occasional evening, night, or weekend work may be required if the situation warrants this need.
Requirements
Bachelor's degree (or higher).
Experience developing and implementing creative marketing campaigns and initiatives for diverse audiences.
Personal organizational and project management skills and the ability to manage multiple projects and deadlines simultaneously while maintaining quality.
Experience designing and delivering training for diverse audiences.
Experience providing user support for software platforms or technology tools.
Ability to organize, coordinate, and motivate a small team.
Ability to work effectively with a wide range of campus constituencies.
Preferred
Master's degree in Marketing, Communications, Business, Social Sciences, Student Affairs, or a related field.
Experience managing social media accounts and developing digital content.
Experience with campus engagement platforms (e.g., CampusGroups, Engage).
Experience analyzing and communicating engagement data.
Experience supervising student staff or volunteers.
Visa and E-Verify Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, Binghamton University is not an E-Verify employer.
Special Notes
This position is considered a Campus Security Authority for purposes of Clery Act compliance.
Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.
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