Student Engagement Specialist
Inside Higher Ed, Binghamton, NY, United States
Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system. The Student Affairs Assessment and Solutions for Engagement (SAASE) office seeks a Senior Staff Assistant (Student Engagement Specialist) to support the University’s B‑Engaged platform and related engagement initiatives.
Job Description Budget Title:
Senior Staff Assistant (SL‑3) Salary:
$57,500 – $62,000 Location:
Binghamton, NY Type:
Full‑time Reference No.:
05690
Essential Duties, Tasks, And Responsibilities
Develop and implement digital (e.g., social media) and traditional marketing initiatives to promote B‑Engaged and other key engagement programs to students, student organizations, campus offices, departments, faculty, and university leadership.
Oversee and maintain the B‑Engaged Ambassadors program, including recruitment, training, and coordination of student ambassadors.
Design and deliver training that helps users understand how to use B‑Engaged effectively.
Collaborate directly with campus partners to increase utilization and value of B‑Engaged, helping them identify ways the platform can help reach their goals while strengthening the data in the system.
Develop marketing and training materials to support other key programs and initiatives led by the office.
Guide technical and non‑technical users in navigating and getting the most out of B‑Engaged and other office tools.
Work with campus partners, SAASE staff, and the vendor to troubleshoot, set up, and optimize platform capabilities.
Coordinate closely with the Director, other SAASE staff, campus IT, and the vendor to communicate platform needs, raise issues, and support ongoing system operations.
Support the general administrative and organizational needs within the office and act as a liaison between the Director and other university staff with respect to administrative matters.
Occasional evening, night, or weekend work may be required if the situation warrants.
Requirements
Bachelor’s degree (or higher).
Experience developing and implementing creative marketing campaigns and initiatives for diverse audiences.
Strong personal organizational and project management skills; ability to manage multiple projects and deadlines simultaneously while maintaining quality.
Experience designing and delivering training for diverse audiences.
Experience providing user support for software platforms or technology tools.
Ability to organize, coordinate, and motivate a small team.
Ability to work effectively with a wide range of campus constituencies.
Preferred
Master’s degree in Marketing, Communications, Business, Social Sciences, Student Affairs, or a related field.
Experience managing social media accounts and developing digital content.
Experience with campus engagement platforms (e.g., CampusGroups, Engage).
Experience analyzing and communicating engagement data.
Experience supervising student staff or volunteers.
Visa sponsorship is not available for this position. Binghamton University is not an E‑Verify employer.
This position is considered a Campus Security Authority for purposes of Clery Act compliance.
Binghamton University is a tobacco‑free campus.
Equal Opportunity/Affirmative Action Employer We are an affirmative action/equal opportunity employer and welcome all qualified applicants, including veterans and persons with disabilities.
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Job Description Budget Title:
Senior Staff Assistant (SL‑3) Salary:
$57,500 – $62,000 Location:
Binghamton, NY Type:
Full‑time Reference No.:
05690
Essential Duties, Tasks, And Responsibilities
Develop and implement digital (e.g., social media) and traditional marketing initiatives to promote B‑Engaged and other key engagement programs to students, student organizations, campus offices, departments, faculty, and university leadership.
Oversee and maintain the B‑Engaged Ambassadors program, including recruitment, training, and coordination of student ambassadors.
Design and deliver training that helps users understand how to use B‑Engaged effectively.
Collaborate directly with campus partners to increase utilization and value of B‑Engaged, helping them identify ways the platform can help reach their goals while strengthening the data in the system.
Develop marketing and training materials to support other key programs and initiatives led by the office.
Guide technical and non‑technical users in navigating and getting the most out of B‑Engaged and other office tools.
Work with campus partners, SAASE staff, and the vendor to troubleshoot, set up, and optimize platform capabilities.
Coordinate closely with the Director, other SAASE staff, campus IT, and the vendor to communicate platform needs, raise issues, and support ongoing system operations.
Support the general administrative and organizational needs within the office and act as a liaison between the Director and other university staff with respect to administrative matters.
Occasional evening, night, or weekend work may be required if the situation warrants.
Requirements
Bachelor’s degree (or higher).
Experience developing and implementing creative marketing campaigns and initiatives for diverse audiences.
Strong personal organizational and project management skills; ability to manage multiple projects and deadlines simultaneously while maintaining quality.
Experience designing and delivering training for diverse audiences.
Experience providing user support for software platforms or technology tools.
Ability to organize, coordinate, and motivate a small team.
Ability to work effectively with a wide range of campus constituencies.
Preferred
Master’s degree in Marketing, Communications, Business, Social Sciences, Student Affairs, or a related field.
Experience managing social media accounts and developing digital content.
Experience with campus engagement platforms (e.g., CampusGroups, Engage).
Experience analyzing and communicating engagement data.
Experience supervising student staff or volunteers.
Visa sponsorship is not available for this position. Binghamton University is not an E‑Verify employer.
This position is considered a Campus Security Authority for purposes of Clery Act compliance.
Binghamton University is a tobacco‑free campus.
Equal Opportunity/Affirmative Action Employer We are an affirmative action/equal opportunity employer and welcome all qualified applicants, including veterans and persons with disabilities.
#J-18808-Ljbffr