Technology Sector Leader
Qualitest, San Francisco, CA, United States
We’re seeking a Technology Sector Leader to join our growing team in the United States.
Role: Technology Sector Leader Location: Bay Area, hybrid Timezone: PST
Job Description
Reports into the Qualitest MD for Americas
Directly responsible for partnering with large and strategic clients, who are one of the top‑5 tech giants in the US and are global in nature
Ownership and accountability for client engagement, collaborating with internal and client stakeholders to provide complete solutions and capabilities to deliver client outcomes
Accountable for the global P&L, client and employee satisfaction for the engagement
Shape and drive initiatives to accelerate revenue growth, improve P&L, and build and execute strategic growth plans for the client engagement
Collaborate with Marketing, Inside Sales, Account Management, delivery management and Centers of Excellence to develop strategic plans to accelerate revenue and margin performance
Business Objectives
Build deep client relationships, accelerate revenue and margin growth, operate client engagement in a global operating model, and deliver services across Qualitest services spectrum
Success will be measured by:
Increase in revenue and $ACV pipeline
Expansion of pipeline across all services
Improvement in Gross Margins (GM%)
Relationships with current senior stakeholders, building new relationships in lines of business, creating opportunities for cross‑sell and upsell of services
Revenue growth and pipeline growth for AI data services (real‑world data used to fine‑tune AI algorithms)
Tracking of pipeline growth metrics – e.g., qualified leads, weighted $ACV, % win rates
Key Activities
Resolve customer concerns and requests efficiently
Build, assess and continuously improve account strategies to meet financial and operational targets
Build new client relationships through meetings, presentations, calls, networking and campaigns
Coach, mentor and guide account managers to build deeper client relationships and solution capability for individual lines of business
Monitor client satisfaction and update strategies when necessary
Create business proposals, solution constructs, and pricing strategies for clients and management
Negotiate new business contracts with clients
Offer services, IPs, solutions, and consultations for clients
Build a global operating model for the client to operate uniformly across regions and provide a cohesive set of services and delivery metrics
Encourage sales among current and new clients within the account
Work across the leadership team to design and implement specific GTM initiatives:
Improve customer insights (win/loss analysis) and competitor insights (go-to-market strategies and investments)
Refine sales strategy, develop strategic campaigns, and build muscle to address growth areas
Identify priority services and target personas
Make the business case for strategic investments to penetrate the addressable market
Optimize weekly and monthly revenue management meetings
Prepare materials for monthly business reviews, forecast reviews, and margin improvement plans
Benefits
Competitive pay: salary range $250,000–$300,000 plus a bonus based on meeting KPIs
Diversity & inclusion initiatives – over 40% women, 120+ nationalities
Local and global career opportunities with internal rotation and international mobility
Flexible and casual culture with team events and employee centers
401(k) plan with company matching; HSA match available
Learning & Development platform with 50,000+ courses and mentorship programs
Corporate wellness program with gym membership and extra vacation time for gym attendance
Bonus opportunities via Client Referral and Employee Referral Programs
Recognition through Qudos platform with spot awards and bonuses
Employee perks for discounts on travel, electronics, car insurance, etc.
If you like what you have read, send us your resume and let’s start talking!
#J-18808-Ljbffr
Role: Technology Sector Leader Location: Bay Area, hybrid Timezone: PST
Job Description
Reports into the Qualitest MD for Americas
Directly responsible for partnering with large and strategic clients, who are one of the top‑5 tech giants in the US and are global in nature
Ownership and accountability for client engagement, collaborating with internal and client stakeholders to provide complete solutions and capabilities to deliver client outcomes
Accountable for the global P&L, client and employee satisfaction for the engagement
Shape and drive initiatives to accelerate revenue growth, improve P&L, and build and execute strategic growth plans for the client engagement
Collaborate with Marketing, Inside Sales, Account Management, delivery management and Centers of Excellence to develop strategic plans to accelerate revenue and margin performance
Business Objectives
Build deep client relationships, accelerate revenue and margin growth, operate client engagement in a global operating model, and deliver services across Qualitest services spectrum
Success will be measured by:
Increase in revenue and $ACV pipeline
Expansion of pipeline across all services
Improvement in Gross Margins (GM%)
Relationships with current senior stakeholders, building new relationships in lines of business, creating opportunities for cross‑sell and upsell of services
Revenue growth and pipeline growth for AI data services (real‑world data used to fine‑tune AI algorithms)
Tracking of pipeline growth metrics – e.g., qualified leads, weighted $ACV, % win rates
Key Activities
Resolve customer concerns and requests efficiently
Build, assess and continuously improve account strategies to meet financial and operational targets
Build new client relationships through meetings, presentations, calls, networking and campaigns
Coach, mentor and guide account managers to build deeper client relationships and solution capability for individual lines of business
Monitor client satisfaction and update strategies when necessary
Create business proposals, solution constructs, and pricing strategies for clients and management
Negotiate new business contracts with clients
Offer services, IPs, solutions, and consultations for clients
Build a global operating model for the client to operate uniformly across regions and provide a cohesive set of services and delivery metrics
Encourage sales among current and new clients within the account
Work across the leadership team to design and implement specific GTM initiatives:
Improve customer insights (win/loss analysis) and competitor insights (go-to-market strategies and investments)
Refine sales strategy, develop strategic campaigns, and build muscle to address growth areas
Identify priority services and target personas
Make the business case for strategic investments to penetrate the addressable market
Optimize weekly and monthly revenue management meetings
Prepare materials for monthly business reviews, forecast reviews, and margin improvement plans
Benefits
Competitive pay: salary range $250,000–$300,000 plus a bonus based on meeting KPIs
Diversity & inclusion initiatives – over 40% women, 120+ nationalities
Local and global career opportunities with internal rotation and international mobility
Flexible and casual culture with team events and employee centers
401(k) plan with company matching; HSA match available
Learning & Development platform with 50,000+ courses and mentorship programs
Corporate wellness program with gym membership and extra vacation time for gym attendance
Bonus opportunities via Client Referral and Employee Referral Programs
Recognition through Qudos platform with spot awards and bonuses
Employee perks for discounts on travel, electronics, car insurance, etc.
If you like what you have read, send us your resume and let’s start talking!
#J-18808-Ljbffr