Bilingual Customer Service Representative 1, 2, or 3
Georgia Department of Public Health (GA), Moultrie, GA, United States
Bilingual Customer Service Representative 1, 2, or 3
Posted Date:
April 15, 2026
Closing Date:
April 25, 2026
Position Type:
Full-Time
Location:
Colquitt County Health Department / Moultrie, Georgia
Paygrade/ Salary:
F- $33,201, G- $36,022, H- $39,124
Job Code(s):
GST120, GST121, GST122
Benefits We offer 13 paid holidays, Educational Support Leave, and 3 weeks accrual of Annual Leave & 3 weeks accrual of Sick Leave. A defined benefit retirement plan, plus (employer‑matched) 401(k) plan. Health and Flexible Benefits (Dental, Vision, Legal, Long‑Term Care, Dependent Life, AD&D, Short‑ and Long‑Term Disability, and Spending Accounts).
Responsibilities
Provides exceptional customer service and maintains HIPAA Standards
Works with a multicultural community
Performs a variety of administrative functions in support of the WIC program
Cross‑trained to work triage, call center, and other additional duties
Provides services to infants, toddlers, and pre/post‑natal women
Bilingual Spanish speaking with interpretation and translation duties
Provides low‑risk nutritional counseling to individuals or group settings
Complies with state policy and procedures
May be assigned to provide services in multiple counties throughout the health district
Current schedule is Mon‑Thurs (7:30 am – 6:00 pm); may change based on needs
Responds to Public Health Emergencies
Qualifications High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. This position requires that you have the ability to provide interpretation and translation duties in Spanish without the use of AI or a translation line. This position requires the ability to lift up to 45 lbs and bend and reach up.
Preferred Qualifications
Previous WIC experience
Previous employment with any state’s Department of Public Health or a County Board of Health
Completion of an associate degree in a related field from an accredited college or university (please mail or bring a copy of College Transcript or Diploma to the Interview—must have official transcript prior to start date)
One or more years of experience performing complex office/administrative duties
One or more years of experience using Microsoft Office Suite + Office
Bilingual Spanish/English
We are an Equal Opportunity Employer
#J-18808-Ljbffr
Posted Date:
April 15, 2026
Closing Date:
April 25, 2026
Position Type:
Full-Time
Location:
Colquitt County Health Department / Moultrie, Georgia
Paygrade/ Salary:
F- $33,201, G- $36,022, H- $39,124
Job Code(s):
GST120, GST121, GST122
Benefits We offer 13 paid holidays, Educational Support Leave, and 3 weeks accrual of Annual Leave & 3 weeks accrual of Sick Leave. A defined benefit retirement plan, plus (employer‑matched) 401(k) plan. Health and Flexible Benefits (Dental, Vision, Legal, Long‑Term Care, Dependent Life, AD&D, Short‑ and Long‑Term Disability, and Spending Accounts).
Responsibilities
Provides exceptional customer service and maintains HIPAA Standards
Works with a multicultural community
Performs a variety of administrative functions in support of the WIC program
Cross‑trained to work triage, call center, and other additional duties
Provides services to infants, toddlers, and pre/post‑natal women
Bilingual Spanish speaking with interpretation and translation duties
Provides low‑risk nutritional counseling to individuals or group settings
Complies with state policy and procedures
May be assigned to provide services in multiple counties throughout the health district
Current schedule is Mon‑Thurs (7:30 am – 6:00 pm); may change based on needs
Responds to Public Health Emergencies
Qualifications High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. This position requires that you have the ability to provide interpretation and translation duties in Spanish without the use of AI or a translation line. This position requires the ability to lift up to 45 lbs and bend and reach up.
Preferred Qualifications
Previous WIC experience
Previous employment with any state’s Department of Public Health or a County Board of Health
Completion of an associate degree in a related field from an accredited college or university (please mail or bring a copy of College Transcript or Diploma to the Interview—must have official transcript prior to start date)
One or more years of experience performing complex office/administrative duties
One or more years of experience using Microsoft Office Suite + Office
Bilingual Spanish/English
We are an Equal Opportunity Employer
#J-18808-Ljbffr