Field Service Representative
Nalco Water, An Ecolab Company, Jacksonville, FL, United States
Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
How You'll Make An Impact
Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Position Details
Location: Palatka, Florida (candidate may live within 1.5-hour radius)
Targeted accounts: Downstream and Paper industries
Up to 25% overnight travel
Shift: Monday – Friday 8:00 AM – 5:00 PM with weekend call every 5th weekend
What's Unique About This Role
You’ll work in a dynamic, hands‑on environment with autonomy and support
You’ll help customers meet sustainability goals while protecting their critical assets
You’ll gain access to industry‑leading training and development programs
Minimum Qualifications
High school diploma or equivalent
3 years of experience in water treatment or an industrial/mechanical environment
Valid Driver’s License with no restrictions
No immigration sponsorship available
Physical Requirements Of Position
Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
Preferred Qualifications
Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite
What's In It For You
Starting on Day 1: Access to a comprehensive benefits package including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, discounted childcare resources, and more!
The opportunity to address meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
Support from an organization that encourages inclusion and diverse perspectives to achieve its best
Annual or Hourly Compensation Range Pay range: $54,100 – $81,200. Factors such as experience, education, training, geography, etc. are considered.
Benefits Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of our associates and their families.
Potential Customer Requirements Notice
Undergo additional background screens and/or drug/alcohol testing for customer credentialing
Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested and approved by Ecolab
Americans With Disabilities Act (ADA) Ecolab will provide reasonable accommodation (e.g., sign language interpreter, other assistance) during the application process upon request. For assistance, visit the recruiting support link in the career website footer.
Nuestro compromiso con una cultura de inclusión y pertenencia Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.
#J-18808-Ljbffr
How You'll Make An Impact
Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Position Details
Location: Palatka, Florida (candidate may live within 1.5-hour radius)
Targeted accounts: Downstream and Paper industries
Up to 25% overnight travel
Shift: Monday – Friday 8:00 AM – 5:00 PM with weekend call every 5th weekend
What's Unique About This Role
You’ll work in a dynamic, hands‑on environment with autonomy and support
You’ll help customers meet sustainability goals while protecting their critical assets
You’ll gain access to industry‑leading training and development programs
Minimum Qualifications
High school diploma or equivalent
3 years of experience in water treatment or an industrial/mechanical environment
Valid Driver’s License with no restrictions
No immigration sponsorship available
Physical Requirements Of Position
Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
Preferred Qualifications
Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite
What's In It For You
Starting on Day 1: Access to a comprehensive benefits package including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, discounted childcare resources, and more!
The opportunity to address meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
Support from an organization that encourages inclusion and diverse perspectives to achieve its best
Annual or Hourly Compensation Range Pay range: $54,100 – $81,200. Factors such as experience, education, training, geography, etc. are considered.
Benefits Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of our associates and their families.
Potential Customer Requirements Notice
Undergo additional background screens and/or drug/alcohol testing for customer credentialing
Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested and approved by Ecolab
Americans With Disabilities Act (ADA) Ecolab will provide reasonable accommodation (e.g., sign language interpreter, other assistance) during the application process upon request. For assistance, visit the recruiting support link in the career website footer.
Nuestro compromiso con una cultura de inclusión y pertenencia Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.
#J-18808-Ljbffr