Director of Hospitality
Zion Springs, Hamilton, VA, United States
Hospitality Director — Zion Springs
Hamilton, Virginia · Full-Time · On-Site · $85,000–$110,000
About Zion Springs Zion Springs is a 24-acre estate venue in the heart of Loudoun County, Virginia — home to a celebrated wedding venue, a boutique bed-and-breakfast with 11 suites, a licensed farm winery, and a growing retreat and events program. We're looking for a Hospitality Director who will be the connective tissue across every guest-facing and operational function on the property — someone who holds high standards as a personal value, not just a job requirement.
What You'll Lead This role carries full oversight of seven areas: Food & Beverage — farm table dining, catering operations, winery service, and bar programs Lodging — 11-suite B&B guest experience from reservation through departure Housekeeping — suite turnover, linen management, and estate presentation standards Front & Back of House — event staffing, service flow, and day-of execution for weddings and private events up to 250 guests Transportation
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shuttle and on-site transportation Services — massage, yoga, tours, concierge, reception, and other personal services Facilities Maintenance — Structures, automation systems, preventive maintenance across multiple buildings and 24 acres
What You'll Do Serve as the primary operational leader for all hospitality departments, reporting directly to the owner Develop and enforce service standards, SOPs, and training protocols across all teams Manage department leads and coordinate salaried and hourly schedules, time-off coverage, and staffing levels Oversee event execution for weddings and private gatherings, ensuring seamless front-of-house and back-of-house coordination Maintain the estate's physical environment to five-star standards Build and manage vendor and supplier relationships (linen, floral, catering, maintenance contractors) Create a system to monitor guest feedback and implement continuous service improvements Develop and manage departmental budgets, labor cost targets, and inventory controls Partner with the owner on programming, retreat offerings, and long-term hospitality strategy
What You Bring 5+ years in hospitality leadership across multiple departments (F&B, lodging, or events) Experience managing both hourly and salaried staff in a fast-paced event or venue environment Demonstrated ability to build and lead high-performing, service-oriented teams Strong working knowledge of facilities operations and vendor management Exceptional organizational skills with the ability to manage competing priorities A guest-first mindset with high personal standards for hospitality excellence Comfort working weekends and events as part of the regular schedule Nice to have:
boutique inn or estate venue experience, culinary training, wedding/events management background, property management platform familiarity, ServSafe certification, passion for farm-to-table and agritourism.
Compensation & Benefits Salary: $85,000–$110,000 depending on experience Unlimited PTO Full-time salaried position On-site role in Hamilton, VA
Hamilton, Virginia · Full-Time · On-Site · $85,000–$110,000
About Zion Springs Zion Springs is a 24-acre estate venue in the heart of Loudoun County, Virginia — home to a celebrated wedding venue, a boutique bed-and-breakfast with 11 suites, a licensed farm winery, and a growing retreat and events program. We're looking for a Hospitality Director who will be the connective tissue across every guest-facing and operational function on the property — someone who holds high standards as a personal value, not just a job requirement.
What You'll Lead This role carries full oversight of seven areas: Food & Beverage — farm table dining, catering operations, winery service, and bar programs Lodging — 11-suite B&B guest experience from reservation through departure Housekeeping — suite turnover, linen management, and estate presentation standards Front & Back of House — event staffing, service flow, and day-of execution for weddings and private events up to 250 guests Transportation
—
shuttle and on-site transportation Services — massage, yoga, tours, concierge, reception, and other personal services Facilities Maintenance — Structures, automation systems, preventive maintenance across multiple buildings and 24 acres
What You'll Do Serve as the primary operational leader for all hospitality departments, reporting directly to the owner Develop and enforce service standards, SOPs, and training protocols across all teams Manage department leads and coordinate salaried and hourly schedules, time-off coverage, and staffing levels Oversee event execution for weddings and private gatherings, ensuring seamless front-of-house and back-of-house coordination Maintain the estate's physical environment to five-star standards Build and manage vendor and supplier relationships (linen, floral, catering, maintenance contractors) Create a system to monitor guest feedback and implement continuous service improvements Develop and manage departmental budgets, labor cost targets, and inventory controls Partner with the owner on programming, retreat offerings, and long-term hospitality strategy
What You Bring 5+ years in hospitality leadership across multiple departments (F&B, lodging, or events) Experience managing both hourly and salaried staff in a fast-paced event or venue environment Demonstrated ability to build and lead high-performing, service-oriented teams Strong working knowledge of facilities operations and vendor management Exceptional organizational skills with the ability to manage competing priorities A guest-first mindset with high personal standards for hospitality excellence Comfort working weekends and events as part of the regular schedule Nice to have:
boutique inn or estate venue experience, culinary training, wedding/events management background, property management platform familiarity, ServSafe certification, passion for farm-to-table and agritourism.
Compensation & Benefits Salary: $85,000–$110,000 depending on experience Unlimited PTO Full-time salaried position On-site role in Hamilton, VA