
Mortgage SaaS Tech Support Specialist
Intercontinental Exchange Holdings, Inc., Omaha, NE, United States
A financial services company in Jacksonville, FL is seeking a Client Support Specialist to assist clients with ICE Mortgage Technology solutions. The ideal candidate will have strong customer service and technical support experience, ideally with a background in SaaS environments. Responsibilities include resolving client inquiries, maintaining documentation, and participating in product improvements. This role demands effective multi-tasking, communication skills, and a proactive approach to problem-solving.
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