VoC & UX Insights Analyst (Mortgage Tech)

Intercontinental Exchange (ICE) in Jacksonville, Florida is seeking a qualified candidate to support customer-centric product strategies in the Mortgage Technology Product Management organization. This role involves customer research design, feedback analysis, and collaboration with product and UX teams. The ideal candidate will possess strong analytical skills, a Bachelor’s degree, and familiarity with the mortgage industry. Proficiency in Microsoft Excel and analytics tools is required, along with excellent communication skills. Join ICE to contribute to impactful product improvements and user experiences. #J-18808-Ljbffr