Mortgage Tech VoC & UX Insights Associate

A leading financial services firm in Jacksonville, Florida is seeking a qualified candidate for a role focused on customer research within the Mortgage Technology Product Management team. The successful candidate will engage in various responsibilities including designing research initiatives, analyzing customer feedback, and advocating for user-centered design improvements. Ideal applicants will possess a relevant bachelor's degree and display strong analytical skills along with proficiency in Microsoft Excel and customer research methodologies. A passion for AI and emerging technologies is also preferred. #J-18808-Ljbffr