Bristol West -Injury Claims-Attorney Representative
Farmers Insurance, Phoenix, AZ, United States
Overview
Using claims systems to accurately document files, this role manages a diary and handles first and third party auto claims promptly and with a sense of urgency. May be responsible for handling attorney represented first and third party claims, and cases involving serious injury or complicated investigations. Through training, continuously improves skills applicable to claims investigation, liability determination, coverage confirmation, establishing damages, evaluating bodily injury damages and negotiation of claims settlement. Essential Job Functions
Adjusts highly complex claims through professional, interpersonal interactions with key stakeholders. This may include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, members of the medical profession and all other persons incident to the investigation and processing of claims. Conducts thorough investigation on assigned claims, confirms coverage, determines liability, identifies subrogation rights, establishes damages, reports status, and negotiates settlement. Has elevated authority to make payment of assigned claims within prescribed limits. Prepares for arbitration as needed. Inspects damaged property and vehicles, and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items. Evaluates bodily injury claims. Reports theft, fraud, and arson losses as required to state and industry agencies. Maintains job knowledge through intermittent training and incorporates new information into daily tasks. Mentors and supports peers as needed. Performs other duties as assigned. Qualifications
Education: High School Diploma or Equivalent required. Bachelor’s Degree preferred. Insurance Adjusters License in states where applicable required. Experience: Minimum two years of prior claims experience required. Skills: strong analytical abilities, excellent communication and negotiation skills, ability to work with diverse stakeholders, and capability to manage complex claims efficiently. Benefits
Competitive salary commensurate with experience, qualifications and location. Bonus Opportunity (based on Company and Individual Performance) 401(k); Medical; Dental; Vision; Health Savings and Flexible Spending Accounts; Life Insurance; Paid Time Off; Paid Parental Leave; Tuition Assistance For more information, review the offering on the Farmers careers page Job Location(s): US - AZ - Phoenix; US - TX - Dallas Equal Opportunity
Farmers is an Equal Opportunity Employer. We do not discriminate in any employment decisions based on race, color, religion, gender, sexual orientation, gender expression, national origin, age, disability, marital status, or veteran status, or any other status protected by applicable law.
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Using claims systems to accurately document files, this role manages a diary and handles first and third party auto claims promptly and with a sense of urgency. May be responsible for handling attorney represented first and third party claims, and cases involving serious injury or complicated investigations. Through training, continuously improves skills applicable to claims investigation, liability determination, coverage confirmation, establishing damages, evaluating bodily injury damages and negotiation of claims settlement. Essential Job Functions
Adjusts highly complex claims through professional, interpersonal interactions with key stakeholders. This may include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, members of the medical profession and all other persons incident to the investigation and processing of claims. Conducts thorough investigation on assigned claims, confirms coverage, determines liability, identifies subrogation rights, establishes damages, reports status, and negotiates settlement. Has elevated authority to make payment of assigned claims within prescribed limits. Prepares for arbitration as needed. Inspects damaged property and vehicles, and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items. Evaluates bodily injury claims. Reports theft, fraud, and arson losses as required to state and industry agencies. Maintains job knowledge through intermittent training and incorporates new information into daily tasks. Mentors and supports peers as needed. Performs other duties as assigned. Qualifications
Education: High School Diploma or Equivalent required. Bachelor’s Degree preferred. Insurance Adjusters License in states where applicable required. Experience: Minimum two years of prior claims experience required. Skills: strong analytical abilities, excellent communication and negotiation skills, ability to work with diverse stakeholders, and capability to manage complex claims efficiently. Benefits
Competitive salary commensurate with experience, qualifications and location. Bonus Opportunity (based on Company and Individual Performance) 401(k); Medical; Dental; Vision; Health Savings and Flexible Spending Accounts; Life Insurance; Paid Time Off; Paid Parental Leave; Tuition Assistance For more information, review the offering on the Farmers careers page Job Location(s): US - AZ - Phoenix; US - TX - Dallas Equal Opportunity
Farmers is an Equal Opportunity Employer. We do not discriminate in any employment decisions based on race, color, religion, gender, sexual orientation, gender expression, national origin, age, disability, marital status, or veteran status, or any other status protected by applicable law.
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